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Message： I bought Ucannest V12. Does Ucancam come with it too? Joe 2023/05/16

Reply： no, just ucancanest V12. ( 2023/05/18 )

Message： Loaded the software and when I go to open the software, I get the message “Failed to create empty document.” I tried on two different computers. I tried uninstalling and reinstalling.. Joe 2023/05/16

Reply： “Failed to create empty document.” it means your dongle is not matched with the software version. for example , you run ucancam Pro with ucancam standard version dongle. ( 2023/05/16 )

Message： Version 12; Why when double press mouse wheel Zoom to object (or all IF NON SELECTE3D|) does not work!?!?!? it is so annoying! Simon 2023/05/12

Reply： pls detail the operation process. ( 2023/05/15 )

Message： Hi, I have bought Ucannest Pro. I need training course for CNC plasma. Is there any traning in FRENCH ymele Paul 2023/05/12

Reply： pls check http://www.ucancam.com/en/teaching/teaching2, till now we don’t have training in French. ( 2023/05/12 )

Message： hello. I just downloaded the latest available version V12.0- When I try to open the program from the desktop icon, it asks me to be able to make changes to my computer. After allowing it to do so, I get the following message: Cannot open the ‘setup ini’ file. my SN:M 18-4-040. Rodrigo 2023/05/12

Reply： Hello, when install ucancam , it don’t need the dongle. I have downloaded ucacnam , and install , it is no problem. “Cannot open the ‘setup ini’ file” , , which is windows system prompt message. mabe your setting make it. ( 2023/05/12 )

Message： Been using Ucancam for 14 years! Version 12 arrived and I installed it. Created a box 230mm square at origin 0,0 and a cut depth with a 6mm cutter on the line set to 6mm cut depth. The Gcode produced or general CNC makes box 485mm x 485mm !! and cuts to a depth of -12.660 ?? Why is this crazy thing happening????? Simon 2023/05/10

Reply： Pls uninstall all your ucancam version , and reinstall. ( 2023/05/12 )

Message： Не могу скачать с Вашего сайта программу для версии 11 (SN: M18-4-433) Подскажите пожалйста где мне взять ссылку на программу? Anzor 2023/05/09

Reply： you can download from https://1drv.ms/u/s!AiYcDNJ4w_HIg1OabDTi-mhYVf-6?e=kM2DTI ( 2023/05/09 )

Message： Been using ucannest V10 for years no issues then broke computer and dongle. Downloaded V12 and when I output path and insta In my plasma table the part isn’t correct. My plasma table is a baileigh Ben 2023/04/30

Reply： pls send your nc file to tech@ucancam.com so that we can check it. ( 2023/05/04 )

Message： how about the dynamic mill function? chen 2023/04/19

Reply： we are developpping this function, that will be released in next version. ( 2023/04/19 )

Message： hi, for many years, i worked with ucc v10 software, but now y tray to actualize myself with v12 pro. the the version thad i download fron your web, makes an error “C:\Users\hp\Downloads\V12 0-Ucancam Pro\Ucancam Pro.rar Cannot open file as archive”, and i cant decopress or install it. MyS Tauro 2023/04/14

Reply： pls use winrar/winzip software to decopress it. ( 2023/04/20 )

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