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  1. Message: Dongle not found francois 2025/07/24
    1. Reply: your dongle can not support the ucancam version ( 2025/07/29 )
  2. Message: I want to cut 3D files but ucancam is not showing the right file format for 3D drawings Brian 2025/06/17
    1. Reply: you need ucancam Pro version. ( 2025/07/15 )
  3. Message: ucancam v12 error to load big file toni 2025/06/14
    1. Reply: pls send ucc file to tech@ucancam.com so that we can check it. ( 2025/06/16 )
  4. Message: CAN I BUY UCAN CAM DONGGLE FOR v11 robert 2025/06/12
  5. Message: need ucancam softwear praveen kumar 2025/06/11
  6. Message: I have bought a CNC secondhand from someone. They gave me the dongle/license key, dur after install the software, when open the program, it says dongle not found Martin Douglas 2025/05/31
    1. Reply: your dongle is not matched with software version. ( 2025/06/03 )
  7. Message: I have dongle SN:SF18-046 – Is it ok for V13 pro? Torben Poulsen 2025/05/25
    1. Reply: you can donwload V13 pro and try. ( 2025/05/26 )
  8. Message: Hi, Just receive my dongle (SN: 25-0304)Ucancam Standard. Can check what the Ver of this dongle? what Ucancam software Ver can i download for this dongle? Now i using this dongle (SN: 25-0304) Ucancam Ver 11 on Window XP and Window 10. It says dongle not found! How to solve this problem. Thank Vincent 2025/05/18
    1. Reply: your dongle is for ucancam V13. you can download it from our web ( 2025/05/19 )
  9. Message: Please Email me a copy of the user manual in English I have Version 11 Nigel Lloyd 2025/05/06
  10. Message: What is the address location of My Libray Users Designs Nigel Lloyd 2025/05/06
    1. Reply: pls chech menu ( 2025/05/08 )