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  1. Message: When opening the software the “failed to create an empty document” appears, how do I fix it? how do I know which version has the dongle? Leonardo Ortiz 2024/11/02
    1. Reply: your dongle can not support the software. ( 2024/11/04 )
  2. Message: How to add dimensions to drawing? Graham 2024/10/22
    1. Reply: menu ( 2024/10/23 )
  3. Message: Hello, good day, I have my basic ucancam license, I installed ucancam v13 and it does not work, can you help me obtain the v12 or 11.5 version, those versions no longer exist on your page erik 2024/10/21
  4. Message: Hello, I have just reinstalled Ucancam V11. Windows says Unicam.exe is not a valid Win32 application SN: M18-3-0127….what could be the problem? Andrej 2024/10/10
    1. Reply: what is your Windows System? ( 2024/10/12 )
  5. Message: Hi, recently i downloaded a newer version of ucancam and when i try to open it it says “failed to create empty document” is there any way to fix that? Bartosz 2024/10/09
    1. Reply: your dongle is not matched with ucancam version. ( 2024/10/10 )
  6. Message: Is there no trial version where we can check the software and test it with our cnc before ordering it. AJ 2024/09/09
    1. Reply: till now all version of ucancam need the dongle to run. we have alot of demo videos on thw our web, you can check it. ( 2024/09/10 )
  7. Message: Hi, I have a Dongle SN; M18-4-476. I was using ucancam V.12 and downloaded V.13 but appears “Dongle not foound”. I unistalled previous version and now I don´t know where dowload the version 12. Can help me please? cristhian partida 2024/09/04
  8. Message: Hi, I have a Dongle SN: M11-3-0450. I was using ucancam V.12 and downloaded V.13 but appears “Dongle not foound”. I unistalled previous version and now I don´t now where download the Version 12. Can help me pls? Fabio Alarcon 2024/09/03
  9. Message: Hello, I have just reinstalled Ucancam V9.8 however it says dongle not found! Windows says USB Device not recognized. Is my dongle broken? SN: M12-1-0264 Josh 2024/08/29
    1. Reply: maybe you don’t install the driver of dongle. ( 2024/09/03 )
  10. Message: hello, i have ucancam v11, i want to ask how to input font style into ucancam ? fuzi dream 2024/08/29
    1. Reply: just install font file in Windows system. ucancam can find it. ( 2024/09/03 )