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  1. Message: Hello, I noticed that Ucancam Pro V13.3 was released today, so I immediately tested “Midline machining”. I am happy to report that the “3D cone” was processed correctly. Thank you very much! I would really appreciate it if this feature could be included in the standard Ucancam V13 as well. I want to express my gratitude to the Ucancam technical staff for their continuous hard work and dedication. Thank you for making such great software! T.I 2025/11/28
    1. Reply: thanks for ypur attension. yes, “Midline machining” had been included in ucancam standard version. ( 2025/12/01 )
  2. Message: Post processor for TTC3018. This machine is a Two Trees product and uses Candle as the code sender. Diederik Venter 2025/11/13
  3. Message: Hello, can I also upgrade from V11 Pro to V13 Pro with the dongle? Roman 2025/11/13
    1. Reply: just download V3 pro ( 2025/11/13 )
  4. Message: Where can I find the post processor for a TTC3018 CNC to work in Ucancam Engraving Standard V10? Diederik Venter 2025/11/1 Diederik Venter 2025/11/11
    1. Reply: we are not famliar with TTC3018 , is there any soecial command in this sytem ? ( 2025/11/12 )
  5. Message: When I want to run ucancam v13.2 PRO I get the message “failed to create empty document”. How do I fix this? Jan 2025/10/23
    1. Reply: your dongle does nor support V13.2 pro ( 2025/11/07 )
  6. Message: What is the latest version of Ucancam for dongle SAN:M18-2=149 Diederik Venter 2025/10/13
    1. Reply: UCANCAM v10 ( 2025/10/14 )
  7. Message: Hi, would like to know is Ucancam v9 can upgrade to Pro version? And which version can support 3D engraving? Mok 2025/10/13
    1. Reply: UCANCAM v9 can not upgrade to Pro version. ( 2025/10/14 )
  8. Message: my dongle for my cnc machine has gone and started doing strange things to my machine. i use one dongle for two machines as my machines parameters are mirrored. it means i do a cutting and drawing program on one machine then i trafer it to the other so both machines can manufacture the product. i think the dongle has failed as i transferd the dongle to the other machine and its made the other machiune go wierd as well . how can i get a new dongle with v11 colin davey 2025/09/16
  9. Message: Dongle not found francois 2025/07/24
    1. Reply: your dongle can not support the ucancam version ( 2025/07/29 )
  10. Message: I want to cut 3D files but ucancam is not showing the right file format for 3D drawings Brian 2025/06/17
    1. Reply: you need ucancam Pro version. ( 2025/07/15 )