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Message： Hi, after instalation of UcanCam V12 Pro i cannot open program. When I tring to open UcanCam I have warning with note: Failed to create to empy document. Not sure what is wrong could you help ? Whole instalation process goes well I also update Visual C++. What could be the problem here? wojciech 2023/12/11

Reply： your dongle is not matched with ucancam Version. ( 2023/12/12 )

Message： UCannest V12.1-01/08/23 Menus between Parametric(P) and Help(H) are not in English. How can i translate these two menus to English ? Veli-Pekka 2023/10/22

Reply： thanks for your report. we will fix it, and tell you with email. ( 2023/10/24 )
Reply： we have fix the problem of ucannest, now you can download the newest version from web. ( 2023/10/26 )

Message： hello i need ucancam v11 standard pls send uram 2023/10/18

Reply： You can also download Ucancam V12 on this website. ( 2023/10/18 )

Message： The execution speed of UCANCAM V12.01 is normal, but the loading and execution speed of V12.1 is very slow. What could be the reason? yt kim 2023/10/14

Reply： which command do you think the different speed? ( 2023/10/18 )

Message： I’ve an Elephant cnc router 2030, with a DSP A18, with rotation axe accesory, andV10 software, I would like to khow if its possibly to update to a new version, what kind of format files its does support?, and how do I set the size of the material that wants to cut, MDF board, melamine, wood board ,? Have you got an spanish software version? thanks for all Daniel Burguez 2023/09/21

Reply： Hi, the newest version of ucancam is V12.1, but your V10 dongle can not support to run V12. about how to use ucancam. there is a lot of demo videos on our web pls check http://www.ucancam.com/en/teaching ( 2023/09/22 )

Message： Не смог дозвониться по поводу заказа. Перезвоните пожалуйста. Ирина +7 908-558-08-08 Ирина 2023/08/08

Reply： Hi , if your cnc run on V11, it is no problem to run on V12. ( 2023/08/16 )

Message： Hi there, Post processor to send feed speed from ucancam to weihong g3 controller please? Jon 2023/07/01

Message： Good day, Can you help me in how to start to make a large hole when starting the tool path from the middle of the hole Witold 2023/06/26

Reply： you can use area clearance toolpath for the hole ( 2023/06/26 )

Message： I have tried V12 on 2 different windows 10 PC’s. I draw a simple 100mm x 100mm box with a cut depth of eg 6mm BUTt the gcode is crazy!!! the numbers do not agree with the drawing!?!? I use V11.4 and all is good. why is V12 doing this crazy stuff? Simon 2023/06/20

Reply： pls uninstall ucancam, and reinstall . and keep the dongle in the USB port when run ucancam. ( 2023/06/21 )

Message： Can I get a link to the Polish language version ucancam v12 pro or instructions how to change the language from English to Polish? Grzegorz 2023/06/15

Reply： we are making the Polish version for ucancam Pro. pls wait a week. ( 2023/06/19 )

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