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  1. Message： Good day! I have Ucancam V9 Engraving Software (standard version). How do I get waveboard version or a professional version? Thank you! Urii 2013/11/21
    1. Reply： Hello, we will contact you by Email. ( 2013/11/21 )
  2. Message： NEW UCANCAM 9.8.1 after installation, i am unable not open ucancam software even dongle is plugged in. please help and reply. Raman 2013/11/15
    1. Reply： Hello, maybe you uninstall the dongle driver, pls open the directory which Ucancam exist in. and open the sub fold Drv, run the dongleinstall.exe file to install the dongle driver. ( 2013/11/15 )
  3. Message： v9.8.05 not download.Would you please send me an email fatih 2013/11/11
    1. Reply： Hello, the download link is no problem, pls try again。 if not, pls tell me your dongle SN. ( 2013/11/11 )
  4. Message： Hi. resently i bought Rover 1325 with software Ucancam. in video tutories they worked “Ucancam Pro vV9” but they sent me Ucancam V9. how i can get Ucancam Pro V9? also,they told me that machine has lath turning option, but nowhere in the tutorials i can not find any info about this. Usta 2013/11/07
    1. Reply： Hello, Ucancam have 3 versions, maybe your ucancam is standard version. If you need Ucancam Pro V9, we will contact by Email:sales@ucancam.com; about the machine problem, plas contact the Machinery manufacturer. ( 2013/11/07 )
  5. Message： best days of my trouble when cutting round letters (d h g op ….) What could be the reason for this is cutting cutting standing at every point I’d appreciate if you can help me …. ahmet 2013/11/05
    1. Reply： Hello, I don’t know what you mean, can you describe it specifically？you can send your problem to email tech@ucancam.com ( 2013/11/05 )
  6. Message： I bought a Router & I received a dongle with it, but no software. How can I determine which version of UcanCam my dongle is for? When it is plugged into my machine it just says Rainbow China Co. Ltd. UMI V3 Regards Glenn Glenn 2013/10/28
    1. Reply： Hello, pls tell me your dongle SN. ( 2013/10/28 )
  7. Message： I have a half rectangle and i want to create a ramp using rectangle. who it’s possible in ucancam. pls help me. Sahil 2013/10/28
    1. Reply： Hello, you can creat the area clearance toolpath, then use toolpath transform to rotate the area clearance for your ramp. ( 2013/10/28 )
  8. Message： Hi.I am having a problem with my ucancam software. When I cut curves/arcs it sometime draws them in the wrong direction (the start and ends points are the same but the cruve is inverted). Some curves are fine, some inverted.Thanks James 2013/10/25
    1. Reply： Hello, pls send me a file about your problem, my Email is tech@ucancam.com ( 2013/10/25 )
  9. Message： I’m sorry I can not find the stat Toolpaht the menu, I can explain more in detail how to see the time in minutes that will last the work process please? thanks Ivan Alvarez 2013/10/18
    1. Reply： Hello, select the toolpath, then click Toolpath->Toolpath Stat., you can see total time in Design Central. ( 2013/10/18 )
  10. Message： Ucancam Pro can import the Iges, Stl and Obj format files. I do not understand this answer, you can be more specific please. Thank you. Anonymous 2013/10/17
    1. Reply： Hello, the Iges( *.igs ) ,Wavefront( *.obj ), Stereo Lithography ( *.stl ) are 3D modeling files. Ucancam Pro can support the files import. ( 2013/10/17 )

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

Contact us

Add：Room1016, No.33 Suzhou Street, Haidian District, Beijing, China
Tel：010-82684926
QQ：747 843 889
Email：sales@ucancam.com

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