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  1. Message： please tell me the proper procedure of installing ucancamv9. although i have installed it it says dongle not found and iam not able to find out my dongle serial no where it is mentioned on the dongle.. please reply me as soon as possible mahan 2014/01/23
  2. Message： Hello, I just bought CNC Router with ucancam ver 9.8 included, when I imported a dxf file, there were some missing line, and sometimes the line were not in actual position in ucancam, as I tried to open the dxf file in autocad, the line are already attached to each other and in proper position, can you please solve this? thank you! Anton 2014/01/23
    1. Reply： pls send your dxf file to sales@ucancam.com so that we can trace it. ( 2014/01/23 )
  3. Message： Hello. I am user and client in the software you Ucancam V9. I would like to explain com pass a file to Auto cad UCAN cam . Thank you. Ivan Alvarez Ivan Alvarez 2014/01/17
    1. Reply： Hello, Ucancam can import and export the dxf file for Autocad. ( 2014/01/17 )
  4. Message： Greetings, I use your product CNC router and work them long ago But the problems of the versions of the program that he does not support the Arabic language in writing, this is a problem I have helped me in this problem Thank you Murad 2014/01/10
    1. Reply： Hello, which version of the software you are using? pls tell me your dongle SN. ( 2014/01/10 )
  5. Message： sir,i want to buy ucancam for windows xp or windows 8. i am in india. how do i buy this?thanks sunjoy 2014/01/03
    1. Reply： Hello, we will contact you by email. ( 2014/01/03 )
  6. Message： I am having a problem with my dongle VER 2.2. it does not work on win7. please give one best solution. Satu 2014/01/02
    1. Reply： Hello, you dongle is for Ucancam V8, it can’t run in win7; if you want to work on win7, you need to buy Ucancam V9. ( 2014/01/02 )
  7. Message： Hi,I have a problem saving a file in nc format in readness for engraving on the CNC engraving Machine. I am using Ucancam 9 and NCStudio software. Lawrence/Edrick 2013/12/30
    1. Reply： Hello, what’s the problem? please tell me the specific information，send email to tech@ucancam.com. ( 2013/12/30 )
  8. Message： Hallo sir we are using this machine. How can make profile pattern in using autocad 2d. Rajeesh 2013/12/23
    1. Reply： Hello, we are ucancam company, Do you have questions about ucancam？ ( 2013/12/23 )
  9. Message： Hallo sir we are using this machine. How can make profile pattern in using autocad 2d. Rajeesh 2013/12/23
    1. Reply： Hello, we are ucancam company, Do you have questions about ucancam？ ( 2013/12/23 )
  10. Message： Hi Sir Good Day Dear sir we have the CNC Router machine since 4 year till no use. Now I want to start the machine I need you help regarding the software we have dongle SN:WM10060023V but I don’t have Software CD. how can I download software Pleas can you what to do give some advice, yunus 2013/12/20

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

Contact us

Add：Room1016, No.33 Suzhou Street, Haidian District, Beijing, China
Tel：010-82684926
QQ：747 843 889
Email：sales@ucancam.com

Copyright@2022 Ucancam Team is based in Beijing of China