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  1. Message: i use software called polyboard ,its explod furniture to pars and export them included there driling and outline as dxf, each operation get onther layer name(dril, rought) is any way to import all the part to ucancam and nesting them with there driling ? yaakov 2014/03/11
    1. Reply: you can import them thr dxf file into ucancam. ( 2014/03/11 )
  2. Message: I am using cnc router machine I set ‘z’ axes zero on material and I given 10 drilling holes of 5mm at starting it taken full 5mm depth but after it reducing z height automatically why? mahesh 2014/03/07
    1. Reply: which function do you use in ucancam menu? ( 2014/03/07 )
  3. Message: How I can export photoshop image to ucancam software or how to import photoshop file into ucancam software mahesh 2014/03/06
    1. Reply: menu, select image type. ( 2014/03/06 )
  4. Message: I set ‘Z’ axis zero on material, and cuting depth I give 5mm but at the time of cutting it taken 5mm but after some time it cutting depth is decreasing to 3mm and then 1mm like this What is the problem? (z axis height decreasing automatically) mahesh 2014/03/06
    1. Reply: what tool path do you use? ( 2014/03/06 )
  5. Message: Hi I recently bought a cnc machine which came with Ucancam but when I power the machine on I receive a massege “Z- Hard limit triged, STOP to reboot, DELETE to adjust Z position” when I push delete it says “Cutting off the power to restart….” and nothing happens even after I turn power off and on again. Gregory Rhino 2014/03/04
    1. Reply: H, these messages were not from ucancam software! ( 2014/03/04 )
  6. Message: I have Ucancam Version 9.3 Dongle Serial No.WM11-3-0006 I installed Ucancam 9.8 hoping my dongle would be OK! But it does not work. I Un-installed V9.8 but still version 9.3 does not work 🙁 I un-installed ALL Ucancam and re-installed V9.3 but it still does not work 🙁 Please help, How can I get V9.3 to work again? Simon 2014/03/03
    1. Reply: pls search in “ucancam V9” fold in c: ,and delete it. then reinstall ucancam ( 2014/03/03 )
  7. Message: Hi, I am asking for the 3rd time!! I installed Ucancam V9.3 Wavebaord, working fine. I installed Ucancam V9.8 Standard, This does not work with my dongle. NOW I cannot use anything!!!!!! How can I use Version 9.3 again???? Is there a registry entry stopping me?? Simon 2014/03/03
    1. Reply: pls uninstall ucancam. and reinstall again! ( 2014/03/03 )
  8. Message: I’m have the standard version I still get the error message cannot create an empty document David 2014/02/28
    1. Reply: you have installed the mismatched ucancam software. ( 2014/02/28 )
  9. Message: Hello I recently had a problem and was getting the error message ucancam.exe was not a valid win 32 application The company I purchased the plasma table from sent me a new CD and that fix that problem now I’m getting the error message failed to create a empty document The software version is v9.7 The sn# m13-4-0026 I triad it on a computer with Windows 7 A computer with windows XP and a computer or Windows 8 I get the same message on all of them thank you for a help David 2014/02/25
    1. Reply: your dongle is for ucancam standard version. maybe you have installed ucancam pro version. ( 2014/02/25 )
  10. Message: Using Ucancam with Auto Banner Printer Cutter, when I send to cut it cuts a piece of letter & stops. Replaced eprom chip but still nothing. Do I need to clear cache/buffer. How do I do this? Your help will be much appreciated. Thanks Niki 2014/02/24
    1. Reply: just exit ucancam, then restart it. ( 2014/02/24 )