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Message： Dear sir, i have usb dongle with this serial number (M-9120714), and i had lost the program wich it had worked with… and now i need to find the suitable version for this dongle.. please can you help me Zanst 2014/10/22

Reply： you can try to download ucancam standard version form our web. ( 2014/10/22 )

Message： dear sir im using ucancam v 9..my USB dongle is broken.can i replace the donggle?my USB dongle SN: M11-2-0226 thangkyu.. trijaya 2014/10/14

Reply： Sorry! the warranty period is 1 year. your dongle is out of guarantee period. ( 2014/10/14 )

Message： I use ucancamV9 software how to transfer autoCAd 2D drawing to ucancamV9…pls help..Thank you ariel 2014/10/13

Reply： save as dxf file in autocad, and import it in ucancam. ( 2014/10/13 )

Message： Dear Sirs I am currently a teacher of a Spanish technical school which has recently bought a NC machine fitted with your software. We are trying to learn the basics of the machining by means of your video tutorials. As a whole, we have found them very useful. We wonder if you keep the english script of the clips uploaded in your site and if you can send them to us by return e-mail. Our idea is to create a “youtube” account of your clips with subtitles in Spanish. This can only mean a benefit for you as , this way, your software will be more widely known and your sales in spanish -speaking countries might rise. Please consider this proposal as it might entile mutual benefits Thanks in advance for your answer. Daniel 2014/10/10

Reply： Dear Sir it is a good ideas, but we really don’t keep these script. ( 2014/10/10 )

Message： I have UcanNest v10 and while I set Autosave it doesn’t save backup.ucc in program directory as Ucancam v9 and UcanNest v10. Same problem is with UcanCam v10. Przemyslaw Pawelczak 2014/10/10

Reply： Hi, backup.ucc is not in program directory . it is in c: you can search it. ( 2014/10/10 )

Message： Sir, I am from India I purchased your ucancam software, I want training to use your software, you have any training center in India-Bangalore please inform me (can you give free training) shivakumar 2014/10/08

Reply： Till now we have never any training center in India-Bangalore. ( 2014/10/08 )

Message： I have a ucacam in old version 2005 whith dungle can I got a new version whith my old dungle thanks a lot BOUZRARA Habib 2014/10/08

Reply： there is never a version 2005 for ucancam . ( 2014/10/08 )

Message： I installed ucacam version 10 from your siteweb but he didn’t recognise the dungle please can you help me I work whith windows 7 BOUZRARA Habib 2014/10/08

Reply： 1, pls check your dongle driver has been installed on your PC. 2.check your Ucancam version is matched with your dongle. ( 2014/10/08 )

Message： Hi dear i have windows 7 64 bit i try to install ucancam 9.7 on it he say i can t fiend donge any help bayaram 2014/10/08

Reply： V9.7 can work on win7 64 bit. maybe your dongle driver is not installed on your PC. you can uninstall Ucancam. then reinstall it( not cancel the last step ) ( 2014/10/08 )

Message： hi, i have a problem using may plasma machine. may software version i used is wentai V8 series software (ucancamV8). when i click the software it shows (not find the dongle). im using windows XP for may machine. dongle (**:M-9020094) hoping for your quick respond. Thanks! adolfo 2014/10/08

Reply： maybe your dongle is fault. ( 2014/10/08 )

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