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  1. Message： Whenever I try to launch my Ucancam v10, an error saying “Failed to create an empty document” appears, dongle is plugged in. Lexd 2018/01/24
    1. Reply： if run ucancam V10.7, it need the V10 dongle. if your dongle is v9, it can not support. ( 2018/01/24 )
  2. Message： I have v10.7. I am trying to drill holes in a board. When i try to save the toolpath it just gives me a message: ERROR IN SETTNG FILE PATH PLEASE RESET. Daryl 2018/01/23
    1. Reply： pls set the correct file folder. ( 2018/01/23 )
  3. Message： hi, i have ucancam v 10.7, my question is: how can i start cutting from the center of my workpiece. thanks amine 2018/01/18
    1. Reply： what type of toolpath? ( 2018/01/18 )
  4. Message： Greatings! I need some help, please! I have to clear area of a form but also cut it out leaving a contour. Can I do that in only one output? How do I do it? Thank you! catalina 2018/01/16
    1. Reply： yes, you can, just create the area toolpath and contour cutting toolpath, then output them together. ( 2018/01/16 )
  5. Message： Bonjour j’ai acheté une machine CNC pilotée par Mach3,et un logiciel Ucancam V 10 standard, je n’arrive pas à piloter ma Machine avec ce logiciel, que faut-il que Je fasse pour que le programme ucancam V 10 puisse piloter ma machine. Merci Jean Jean 2018/01/16
    1. Reply： pls config the post processor for your mach3. ( 2018/01/16 )
  6. Message： Can you edit the profile machining after it is saved? How? thank you – John John 2018/01/12
    1. Reply： yes, you can edit it with toolpath node edit after it isd saved , or regenerate it with the previos parameter. ( 2018/01/12 )
  7. Message： Hello, I never worked in ucancam Pro and please tell me whether this version is the ability to create processing templates vectors based on reference to the layers Alexandr 2018/01/12
    1. Reply： what is ” templates vectors”? you can send the detail file to tech@ucancam.com ( 2018/01/12 )
  8. Message： hi, what is the diffrence between: 1- V10.6 and V10.7 ucancam. 2- the Pro version and the standard one. 3- i have V10.6 with dongle, so can i use the V10.7 with the same dongle. best regards amine from algeria Nedjma Display 2018/01/12
    1. Reply： 1.about v10.7, pls check the news on web. 2.Ucancam Pro = Ucancam Standard Version + Waveboard + Surface( CAD & CAM ) + Interactive Nesting. 3.the dongle of V10.6 can run v10.7 ( 2018/01/12 )
  9. Message： Using V10.5, I am often crashing during the a session without an option to save any work. I am using a Surface Pro 3 with Windows 10. Very Frustrating Bruce Bruce B 2018/01/12
    1. Reply： pls uninstall all version of ucancam. and reinstall again. ( 2018/01/12 )
  10. Message： Hi all We have the ucancam v10 pro and I have a project for using the waveband function which works fine but I haven’t the option in the drop down menu for the texture trimming which I need to use. I have been looking at the demo disc and it clearly shows the command in the drop down menu is present so my question is WHERE is mine, any help on this much appreciated.. Thanks in advance Bob Bob 2018/01/12
    1. Reply： it is named as “boundary trim” under menu “modify” ( 2018/01/12 )

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Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

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