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Message： Hi, I saved EPS file on Illustrator.. CC 2018 Illustrator. And i cant import it to UcanCam Software. Only if i save is as CS4 Eps File.. Is there any way to import normal file. Im sick of save in CS4 eps.. Also it comes some extra shapes when i import it. Aaron 2019/04/29

Reply： ucancam just support CS4 Eps file, you can also save as dxf file in Illustrator. and import dxf file into ucancam. ( 2019/04/29 )

Message： hi, Iam using U cancam V9.7 vesrion. There is small problem iam facing. when i would like to draw a line from end point, mid point it is not selecting on exact point from where i would like to draw a line. Even though i take my mouse curser to exact location where i need to select it is starting slightly nearer but not exactly. can u solve this issue please. murali 2019/04/29

Reply： you can open snap feature when draw line. ( 2019/04/29 )

Message： how can i connect ucancam and operate cnc with computer without using usb IMRAAN 2019/04/23

Reply： you can send nc file to cnc if your cnc is connected with yout computer . ( 2019/04/23 )

Message： In version Ucancam Pro 10.6 is it possible to move 1 of many Bridges? MaxPerf CNC 2019/04/17

Reply： you can move Bridges in V11. ( 2019/04/17 )

Message： Ucancam v9 not opening up, phoned technician. Advise my system is old, changed computer system, currenty working on windows 8, but ucancam error msg.”side by side configuration” Trudy 2019/04/15

Reply： Ucancam v9 can work on win 8 . your message “side by side configuration”was not from ucancam. ( 2019/04/15 )

Message： I draw my objects for cnc plasma, and auto path them, look to make sure the cutting sequence is right and the last cut is on the outside, so my inside holes, etc,get cut before the outside gets cut. I take the thumb drive to the baleigh pt22 and the damn thing cuts the outside of the object, every time. The piece falls into the table before the inside holes get cut??? I had deleted cut paths and re done cut paths and rechecked cutting sequence that is correct. But still outside gets cut first. Please help….. bill 2019/04/12

Reply： hi you can send your ucc file to tech@ucancam.com so that we can check it ( 2019/04/12 )

Message： I use ucancam v10 already use for 3 years till now i didnt find my waveboard (R) tools … mind to give me a help …i try download versi 11 but my dongle cannot open it . only show faoiled to bla bla document alwi 2019/04/09

Reply： your dongle is not matched the ucancam version ( 2019/04/09 )

Message： hello ucancam v8 windows xp was working but now I installed windows 7 does not work from the site I downloaded ucancam v10 program again, could you please help me? murat 2019/04/03

Reply： V8 is too old to work in Win7. ( 2019/04/03 )

Message： Hello, how can I calculate machining time? LUIS 2019/04/03

Reply： menu ( 2019/04/03 )

Message： Hello,when I open Ucancam the screen is black and says I should reset please assist Itumeleng Mosing 2019/03/27

Reply： you can uninstall ucancam, and reinstall . ( 2019/03/27 )

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