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Message： hello, ucancam version 12 standard. the align key (ALT) when clicking on object (for example square or rectangular does not work) (the physical key itself is in working condition) is there is a workaround for this issue? additional information: operating system: widows 11 (with latest security updates installed) CPU: i7-10510u ram: 16gm operating system language: Hebrew, english simon 2022/04/11

Reply： Hi, thanks for your report. we have checked the align command. this command need 2 or more objects to be selected. ( 2022/04/11 )

Message： UCanCam V11 crashes when attempting to import .dfx file. Why? Lavrans 2022/04/07

Reply： pls send your dxf file to tech@ucancam.com so that we can check it. ( 2022/04/07 )

Message： Hi is there a iOS version available? Tony 2022/04/07

Reply： no. ( 2022/04/07 )

Message： Pls my ucancam v11 standard sn 22-1-035 does not write arabic \I mean arabic lang font can help me الكتابة بلغة عربية George Frossin 2022/03/31

Reply： it is no problem. you make sure your windows system have arabic font . and select arabic font in ucancam when enter text. ( 2022/03/31 )

Message： Pls my ucancam standard sn 22-1-035 does not writearabic can help me George frossin 2022/03/25

Reply： sorry! what do you mean “writearabic “? ( 2022/03/25 )

Message： im using ucancam for my cnc but when i load a project in plt format it only spins at one position then it stops? what might be the problem and whats the solution? thom 2022/03/25

Reply： what is your nc code or ucc file(include toolpath)? ( 2022/03/25 )

Message： We started with ucancam v10 and now v12 is out, how do we move the tool database over to the new program? Just moving ToolLib_en.db doesn’t seem to work. Claus I 2022/03/18

Reply： you can run V12. and click menu , then copy ToolLib_en.db in V10 to override the same name file . ( 2022/03/18 )

Message： where can i get a dongle for the v12 version? jose 2022/03/18

Reply： you can buy from http://www.ucancam.com/purchasing.asp ( 2022/03/18 )

Message： hello all, i use ucancam v11, but when i want to open eps file always error, any solution? sendra 2022/03/14

Reply： ucancam only support eps3.0 or lower version. ( 2022/03/14 )

Message： Hello I have lost the Ucancam v8 software, but i have the dongle (TFa-90304357), please help me to download it i need the v8 version (the link on the forums is not working) Thanks in advance Farouk 2022/03/09

Reply： Hi V8 is too old, the newest version is V11. v8 is out of servive. ( 2022/03/09 )

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