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Message： merhaba biz turkiye de ucancam I yeni aldkson guncellemeyide sorunsuz sitenizden indirip kurduk programla ilgili sorunlar yayoruz ..1 sorun yuvarlak iine veya dsna yaz yazarken yaz nn yuksekliginde olu sapmalar ckyor eski programdan aldgmz ayn ollerle ucancam den aldgmz degerler farkl…2 (mach3) ile kontrol edilen makinamza eskiden (fanuc16-om) post kullan yorduk ucancam deki general cnc post ayn komutlar vermiyor uygun post ihtiyacmz var teekkrler.. naim goc 2011/07/27

Reply： if cnc machine need a special post processor, pls contact with email, and send your sample g code. we would like to create the post file for you. ( 2011/07/27 )

Message： Hola, compré un equipo con Ucancam V9.3, yo no conozco el idioma Inglés, y me gustaría saber si tienen una versión en Español para poder usar el software. Muchas gracias. Francisco J. Núñez 2011/07/27

Reply： Hi, till now ucancam has not version for Español . ( 2011/07/27 )

Message： mybe Ucancam V9 work at win 7? alirezaakbari 2011/07/27

Reply： yes, ucancam V9 can work at win7. ( 2011/07/27 )

Message： Dear,I have installed Ucancam V9 and my dongle is not recognized, I revert to Ucancam V8, and My Dongle is also not recognized … Afraid my dongle have a Problem, How can I do ? Dongle Serial : M-802-0060 V2.2 Thank you for your Help Eric Eric 2011/07/26

Reply： Hi, according with Dongle serial, your dongle is for ucancam v8, not for V9. pls uninstall all ucancam, restall ucancam V8. Regards. ( 2011/07/26 )

Message： Hi there, I have ucancam version 9.1 with donge sn: M1012063. I have updated to the new version, but when the program starts I get a message. ” failed to create new document” I have uninstalled old version and re-installed but still get the same message. You said I must not unistall dongle driver, but when installing the new version it automatically removes the old dongle driver Pieter Visser 2011/07/21

Reply： if your dongle driver is not installed successlly. pls restart your system and reinstall the dongle driver. Open the directory which UCanCam exist in. and open the sub fold Drv, run the file dongleinstall.exe.then plug your dongle, that will be ok! ( 2011/07/21 )

Message： Si en caso la llave fuera version estarndar ya que necesito Wave Board, me podrian indicar que hacer para solucionar este problema. Gracias. RICHARD 2011/07/21

Reply： hello, you can contact your supplier, or tell me your dongle SN, pay the difference of price and freight, we will give you solution. ( 2011/07/21 )

Message： He instalado el programa ucancam V8 pero no me sale la opcion Wave Board, por favor me podrian indicar que hacer para activar esta opcion.Gracias. Richard 2011/07/20

Reply： hello, pls tell me your dongle SN, maybe your version is standard version, it doesn’t include the WaveBoard function. ( 2011/07/20 )

Message： Hi there, I have ucancam version 9.1 with donge sn: M1012063. I have updated to the new version, but when the program starts I get a message. ” unable to load blank page. Pieter Visser 2011/07/20

Reply： hello, pls uninstall your old version and delete the files in the installation directory, then install the new version, don’t uninstall your dongle driver. ( 2011/07/20 )

Message： I am using UCANCAM V8 and want to upgrade it for window 7 akhil 2011/07/20

Reply： Hello, pls tell me your dongle SN, you need return your UCANCAM V8 dongle to US, then pay the upgrade fee. ( 2011/07/20 )

Message： Hi there, I have installed your update but after installation i get an error message “failed to create blank document” Regards Pieter Visser 2011/07/19

Reply： hello, the new version of Ucancam V9 Engraving software, only for Ucanacm V9 dongle users, not for no dongle and Ucanacm V8 users. ( 2011/07/19 )

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