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  1. Message: Hello, I’m using ucancam, when I export the file with layers as ucc format, it includes the layers de-tails well, but when I export the file as DXF format , but without the layers de-tails, can you solve the problem? Thanks katzyaakov 2011/12/01
    1. Reply: Hello, now ucancam can’t export the DXF file with layers de-tails, the next version we will add this function, please wait for the new version. ( 2011/12/01 )
  2. Message: Hello dear gentlemen either: I want your help in solving my problem, company’s program ucancam has given us a CD, along with, but CD damaged and we need a copy of the program, exists and we have the key please help as reported to you our e-mail please contact us as soon as possible thank you very My Number Serial Dongle USB: WM-810-1033 thanks carlos gutierrez 2011/11/28
    1. Reply: Hello, I have sent the copy of Ucancam V8 software to your Email? pls check. ( 2011/11/28 )
  3. Message: I have UcancamV8 but my computer crashed and I lost my disc. Can you email me a copy of the software? My dongle number is M-7-0782 V2.2 Joe 2011/11/28
    1. Reply: Hello, I have sent the copy of Ucancam V8 software to your Email? pls check. ( 2011/11/28 )
  4. Message: ucancam the dongle not found! please help ali sayah 2011/11/24
    1. Reply: Hello, please tell me your dongle serial number and your ucancam software version. ( 2011/11/24 )
  5. Message: I previously closed the design of rectangle and two diagonal lines and retried it now with the same results. I also grouped the design after closing. I also used version 8 and version 9.4. All with the same result. Please can you try it on your pc and tell me what I am doing wrong? Thanks. Geoffrey Mizzi 2011/11/21
    1. Reply: Hello, pls send me the file to my Email:tech@ucanca.com. ( 2011/11/21 )
  6. Message: Hi,I have Ucancam V8.18 in English, it could change the language to Spanish.Thank you. lester 2011/11/21
    1. Reply: Hello, Ucancam has no Spanish language version now, so you can’t change the language to Spanish. ( 2011/11/21 )
  7. Message: I draw a rectangle and did 2 diagonal lines to form an X in the rectangle. When I embossed together the Diagonal lines are ignored and only the rectangle is embossed. I tried to import the design but same results. Is there a solution to my problem. I would like to emboss a rectangle like a square is embossed. Thanks. Geoffrey 2011/11/15
    1. Reply: Hello, when you do the embossing machining, your graphics must be closed. ( 2011/11/15 )
  8. Message: Hello dear gentlemen either: I designed my ad specialist machines drilling the company Zntah in Syria, and I want your help in solving my problem, our company has bought from your company’s program ucancam has given us a CD, along with Aldngl, but CD damaged and we need a copy of the program, Aldngl exists and we have the key please help as reported to you our e-mail please contact us as soon as possible thank you very mutch zantah .co syria-homs zantah.co 2011/11/14
    1. Reply: Hello, please tell me your dongle serial number. ( 2011/11/14 )
  9. Message: Hello, im Oleg, question is can i use UcancamV9 for JOY plasma cutting machine? or i must use Ucannest? Oleg 2011/11/08
    1. Reply: Hello Oleg, you can use UcancamV9 for plasma cutting machine? But it’s not professional, you need to set the Post processing for your machine. ( 2011/11/08 )
  10. Message: I NEED UCANSIGN PLS MOHAMED 2011/11/04
    1. Reply: Hello, I have sent the ucansign software to your Email, pls check. ( 2011/11/04 )