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Message： we need the software for export DXF files because you dont have the post prossesor for Biesse machine, is there option to save also the toolpath as DXF, for example to make the area maching? thanks katz yaakov 2011/11/03

Reply： Hello, pls tell me your dongle SN, Ucancam have the post prossesor, you can sst the Gcode format for your machine. ( 2011/11/03 )

Message： Hello,I have a Microtec ABM-1200 Auto Banner Printer with software Ucancam (including dongle). To date it will not connect. I asked Microtec for support for a driver but made me pay $50 and all they sent was another Ucancam and dongle which I already had. Can you please help me Niki 2011/10/31

Reply： Hello, I want to know you can’t run the software? or can’t connect the banner machine, pls tell me your dongle serial number. ( 2011/10/31 )

Message： WHAT TYPE of ucancam with dongle tfa-90810719, I install ver 9.4 it display”dongle not found” what can I do , I downloaded ver 9.4 and I have’t any version but it. MOHAMED 2011/10/31

Reply： Hello, your dongle is for ucansign software（for Banner Machine）, it is not for Ucancam V9 Engraving software.I will send you the ucansign software to your Email. ( 2011/10/31 )

Message： need to find windows xp driver for chinses automatic banner printer. wtplugmain.dll possibly? chris 2011/10/28

Reply： Hello, pls check the Virus or malicious software, and if u use AVG or Kaspersky anti-virus software, pls set the ucancam as confident files. ( 2011/10/28 )

Message： Hello Can I work whit the V8 version in a PC whit Vista? Im having problems whit nthe USB dog key, I cant find the correct driver for it.SN: M-9120764 Best Regards Jorge Fontinha Jorge 2011/10/28

Reply： hello, Ucancam V8 can’t work in Vista, pls run in win2000 or winXP, if you want to run ucancam in Vista, you need upgrade to ucancam V9. ( 2011/10/28 )

Message： Hi sir, we bought an engraving machine and every time that we place the dongle its saying that the licence is expired. pls kindly explain. Thanks raffy 2011/10/24

Reply： Hello, pls tell me your dongle serial number and your software version. ( 2011/10/24 )

Message： Hi, Im running version 8 with a redsail 1313 router, do you have ant example or demo files, I can run for a test thanks wayne wayne rees 2011/10/24

Reply： Hello, please refer to the manual, create a toolpath, then save the toolpath( select the standard G code format). ( 2011/10/24 )

Message： LNC-M520 i machine post processor.I need. please send me silver 2011/10/21

Reply： Hello, do you have a simple file that can support your machine well? pls send the file to my Email:tech@ucancam.com, I will configure the post processor for you. ( 2011/10/21 )

Message： hi. how are you? leyla 2011/10/21

Reply： hello, we are Ucancam team, can I help you? ( 2011/10/21 )

Message： M-7-0560 is on my dongle, what version of ucancam will i need to operate tom 2011/10/10

Reply： hello, your ucancam is version 8, I will send the install files to your Email, pls download. ( 2011/10/10 )

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