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Message： I use ucancamV9 software how to transfer autoCAd 2D drawing to ucancamV9…pls help..Thank you ariel 2014/10/13

Reply： save as dxf file in autocad, and import it in ucancam. ( 2014/10/13 )

Message： Dear Sirs I am currently a teacher of a Spanish technical school which has recently bought a NC machine fitted with your software. We are trying to learn the basics of the machining by means of your video tutorials. As a whole, we have found them very useful. We wonder if you keep the english script of the clips uploaded in your site and if you can send them to us by return e-mail. Our idea is to create a “youtube” account of your clips with subtitles in Spanish. This can only mean a benefit for you as , this way, your software will be more widely known and your sales in spanish -speaking countries might rise. Please consider this proposal as it might entile mutual benefits Thanks in advance for your answer. Daniel 2014/10/10

Reply： Dear Sir it is a good ideas, but we really don’t keep these script. ( 2014/10/10 )

Message： I have UcanNest v10 and while I set Autosave it doesn’t save backup.ucc in program directory as Ucancam v9 and UcanNest v10. Same problem is with UcanCam v10. Przemyslaw Pawelczak 2014/10/10

Reply： Hi, backup.ucc is not in program directory . it is in c: you can search it. ( 2014/10/10 )

Message： Sir, I am from India I purchased your ucancam software, I want training to use your software, you have any training center in India-Bangalore please inform me (can you give free training) shivakumar 2014/10/08

Reply： Till now we have never any training center in India-Bangalore. ( 2014/10/08 )

Message： I have a ucacam in old version 2005 whith dungle can I got a new version whith my old dungle thanks a lot BOUZRARA Habib 2014/10/08

Reply： there is never a version 2005 for ucancam . ( 2014/10/08 )

Message： I installed ucacam version 10 from your siteweb but he didn’t recognise the dungle please can you help me I work whith windows 7 BOUZRARA Habib 2014/10/08

Reply： 1, pls check your dongle driver has been installed on your PC. 2.check your Ucancam version is matched with your dongle. ( 2014/10/08 )

Message： Hi dear i have windows 7 64 bit i try to install ucancam 9.7 on it he say i can t fiend donge any help bayaram 2014/10/08

Reply： V9.7 can work on win7 64 bit. maybe your dongle driver is not installed on your PC. you can uninstall Ucancam. then reinstall it( not cancel the last step ) ( 2014/10/08 )

Message： hi, i have a problem using may plasma machine. may software version i used is wentai V8 series software (ucancamV8). when i click the software it shows (not find the dongle). im using windows XP for may machine. dongle (**:M-9020094) hoping for your quick respond. Thanks! adolfo 2014/10/08

Reply： maybe your dongle is fault. ( 2014/10/08 )

Message： Hiya, Can you please create tutorial videos for editing toolpaths!! In V9 it is so very difficult to edit toolpaths 🙁 (or so it seems!) The toolpaths created are not always the most efficient; For example imagine a group of 7 parallel lines….. The best way would be to machine a line and drop to the next then machine back then drop to the next and machine that etc etc But, the toolpath created by Ucancam does not do this!?! Simon 2014/10/08

Reply： Hi, you can send the ucc file you need to edit so that i am clear what you say. ( 2014/10/08 )

Message： Hello, I have just started using the UCanNest software.I was wondering how you change the grid size for the UCanNest V9 work area. My plasma table is 4ft by 4ft but my grid/work area in the software shows 16 inches by 16 inches. Can I change the size of this or does the size of the grid not matter for creating toolpaths. Thanks in advance. Tyler 2014/10/02

Reply： you can change the work area in “design central”. and the size work area does not matter with toolpath . ( 2014/10/02 )

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