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Message： Hi, could you help me by sharing the corresponding version of UcanCAM? My dongle says SN: SF18-115. Thanks. Edwin Huerta 2026/10/13

Message： Hello, I have installed v13.4 on my other PC, but when I run the app, it always shows “Failed to create empty document”. I tried both Pro and non-Pro. Both have the same error. I tried again in my old PC with v12 and v11 it’s working fine. What do I need to setup for it to work on my new PC? Nyaha 2026/09/30

Reply： Hi , your dongle can not support V13. ( 2026/10/14 )

Message： Hello, I have a question about the cutting settings in UCANCAM V11 When I cut the same line with multiple passes, the tool returns to the beginning of the line for every pass. Is there a setting that allows each new pass to start from the point where the previous pass ended, instead of returning to the beginning of the line? I would like the toolpath to continue from the previous ending point for each pass. Thank you. dejan 2026/09/10

Reply： Hi, you can copy the toolpath, and “reverse” the toolpath to change the direction. ( 2026/10/14 )
Reply： Hi， you can copy the toolpath , and clik menu to reverse the toolpath. ( 2026/09/14 )

Message： i need ver 9 software. i have 2 dongles ., i lost the CD subhash 2026/05/23

Message： Please help i can not my ucancam program does not allowing me to import dxf file please help Siviwe 2026/05/14

Reply： pls send your dxf file to tech@ucancam.com so that we can check it ( 2026/07/13 )

Message： I have key SN:WM13-1-0132. Unfortunately, the disk is broken. I want to install the program on a new computer. Please provide a link where I can download the official version of Ucancam v9.5. Oleg 2026/04/20

Reply： ucancam V9 is about 20 years, it is out of service . ( 2026/04/22 )

Message： i bought ucancam v13 standard and i installed it and when i try to start the app it shows failed to create empty document. Pawel Michalak 2026/04/07

Reply： your dongle is not matched with ucancam version ( 2026/04/16 )

Message： Please help me with post set setings for ucancam 13.3. I am using CNCGraph program for cnc. Catalin Sboa 2026/02/27

Reply： what is your request about your machine of post processor? pls send to tech@ucancam.com ( 2026/03/09 )

Message： What is the latest version of Ucancam for dongle M13-2-0310 ? Dmitriy 2026/01/26

Reply： you can download ucancam V13 to try. ( 2026/01/28 )

Message： i have V9 can i install it on windows 10 PC ? what drivers will i need your help is really appreciated., regards Abdullah Abdullah Tahhan 2025/12/16

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