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Message： Hello. I using an Ucancam v 9 not a much time, and i have problems with dimentions of the working area,when am convert files in to profile mashining, program is adding couple mm of each side from point 0(named home)and for the right working i have take off thous mm,how i understand its half cutter diametr i hope what i”m explicated well. Thank you. Igor 2013/06/24

Reply： Hello, you can select the cut position, On,Outside or Inside. On: The tool center axis is along the original drawing. Outside: Cut along the outer contour of the drawing. Inside: Cut along the inner contour of the drawing. ( 2013/06/24 )

Message： I have a ucancam V9 the dongle is loose contact/ broken and I need a replacement dongle. I have serial number, cds and manual. I just need a new dongle. Is it possible to download the software onto a new usb memory stick? Or can you send a new dongle?Regards Erik Erik Hansson 2013/06/21

Reply： Hello, we will contact you by email. ( 2013/06/21 )

Message： Hello, I use UcanCam V8 for many years, and suddenly it stop running, I can start program, but when open some elemnts it shutdown. What could be problem? Regards. Tone 2013/06/20

Reply： Hello, I have sent the Solution to your email, pls check. ( 2013/06/20 )

Message： I would like to use my dongle of 8 version to 9.7 version. How can I do that? Uran 2013/06/17

Reply： Hello, Ucancam V8 dongle can’t run Ucancam V9, if you want to run Ucancam V9, you need upgrade or buy new V9. ( 2013/06/17 )

Message： i have the v8 ucancam dongle.need the file so that i can run v9 on that same dongle please. johan 2013/06/17

Reply： Hello, Ucancam V8 dongle can’t run Ucancam V9, if you want to run Ucancam V9, you need upgrade or buy new V9. ( 2013/06/17 )

Message： I have 2 copies of UcanCam 9.7 and 2 dongles on different machines. Can I copy the toolbox from one machine to the other to save having to set up both the same? Thank you. Bob 2013/06/13

Reply： Hello, pls open the directory where Ucancam exist in, copy the ToolLib file, replace the file in the other machine. ( 2013/06/13 )

Message： Hi, How much ucancam 9 and version 9 pro,I need one bay L 2013/06/07

Reply： Hello, we will contact you by email. ( 2013/06/07 )

Message： I would like to learn about hte version of my dongle WM-802-1104 Elmar 2013/06/07

Reply： Hello, your ucancam is version 8, I have sent the installation files to your email. ( 2013/06/07 )

Message： hello can us helped me for my program it have problem because it don’t have Arabic fonts im typing by Arabic but is my typed in the rong side please helpe me Aram jawdat 2013/06/06

Reply： Hello, you can install Arabic fonts in your system which you need，ucancam can call fonts library. ( 2013/06/06 )

Message： ucc UcancamV9 extension generates files. I need to generate a nc which is what you use my machine rodolfo 2013/06/05

Reply： Hello, save the toolpath as nc file, pls click Toolpath->Toolpath output in the menu bar. ( 2013/06/05 )

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