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Message： Hello, I buy last time UcanCam v8. Now I installed win7 on computer and the software do not start after intaled. It is imposible to use winxp in this moment. Please send me a solution to use ucancam on win7. Iana Adrian 2015/08/07

Reply： Ucancam V8 is borned before Win7, it can not work on it. ( 2015/08/07 )

Message： Hi, thank you for your quick response, after making the toolpath,how do i output the toolpath to nc file for use with nc studio? using “save as”? “export”? can you be more specific, sorry, because this is the first time we will use a router cnc machine so we are very new to this. thanks again in advance. Ronny Laborada 2015/08/07

Reply： use –>. ( 2015/08/07 )

Message： Hi, I recently bought a CNC router together with Ucancam and NC studio software, after setting the letters on Ucancam software, how do i transfer it to the NCstudio software? thanks in advance Ronny Laborada 2015/08/05

Reply： you need create the toolpath, then output the toolpath as nc file. ( 2015/08/05 )

Message： I can’t get my dxf files to open or show up in my ucancam program. Jpegs show up but I can’t get the dxf files to show up so I can edit them chris 2015/08/05

Reply： Hi chins pls send me your dxf so that i can check it. my email:tech@ucancam.com thank you! ( 2015/08/05 )

Message： Hello, I want to address some issues regarding ucancam ver 10.3 1.when I tried to open ucancam (my dongle already attached to usb), it couldnt be opened because there is a pop up box which said “failed to create empty” document, what I did is I must open and close ucancam several times until I can enter it, this thing never happened before in previous version of ucancam 2. I had an object that I had cut before,I did profile machining, I set the cutting position outside and no problem / error and this time I mirror the same object, this object has a lot of holes but when I did profile machining there are some holes that set to cut inside not outside, ex: from 100 holes, 5 holes cut inside Please fix this issues Anton 2015/08/05

Reply： Hi Anton pls send me your ucc file so that i can check it. my email:tech@ucancam.com Thank you! ( 2015/08/05 )

Message： Hello, I want to address some issues regarding ucancam ver 10.3 1.when I tried to open ucancam (my dongle already attached to usb), it couldnt be opened because there is a pop up box which said “failed to create empty” document, what I did is I must open and close ucancam several times until I can enter it, this thing never happened before in previous version of ucancam 2. I had an object that I had cut before,I did profile machining, I set the cutting position outside and no problem / error and this time I mirror the same object, this object has a lot of holes but when I did profile machining there are some holes that set to cut inside not outside, ex: from 100 holes, 5 holes cut inside Please fix this issues Anton 2015/08/03

Reply： pls send your ucc file to tech@ucancam.com so that we can check it. ( 2015/08/03 )

Message： I have Ucannest v9 software but it doesn’t seem to be working on my windows. Will the v10 product work if downloading from your site? Also, I do not have a dongle. Do I need it and where can I get one? Thank you tam 2015/07/31

Reply： yes， V9 dongle can also work on Ucannest V10. ( 2015/07/31 )

Message： Hello, i have installed ucancam v10, but i can’t open old ucancam 8 files. why? what i have to do? regards andrea 2015/07/30

Reply： you can save as dxf in V8, and import dxf in V10 ( 2015/07/30 )

Message： What is the difference between Ucancam Standard V10 And Ucancam Pro V10 Murad cnc 2015/06/10

Reply： Ucancam Pro = Ucancam Standard Version + Waveboard + Surface( CAD & CAM ) + Interactive Nesting. 　 ( 2015/06/10 )

Message： Can I use v9 dongle with v10 ?? Seif 2015/06/08

Reply： Yes, No problem. ( 2015/06/08 )

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