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  1. Message: Where can i find step by step guide to operate the program? Johan Lochner 2016/05/11
    1. Reply: there is a tutorial CD in package. ( 2016/05/11 )
  2. Message: Hiya, Will you please make more videos that relate to the pro version! It must have so many features and I have no idea what they do :0 Simon 2016/05/04
    1. Reply: Hi, what videos do you need about the pro version? ( 2016/05/04 )
  3. Message: Hello I have found many bugs in just a few days use of the new V10.5. Windows 7 Home Premium service pack 1. Under the Align tab Align to top is grayed out and is never usable. When I add and save a tool in the tool library it will be gone the next time I open the software. When I change DX, DY, X and Y in the design center and hit tab to change the next field, the new field is not highlighted for change. I must double click in each field to edit it. I am tracking more. Joe 2016/05/03
    1. Reply: Hi, pls uninstall ucancam, and reinstall again. and when run ucancam pls be sure your dongle is inserted in your computer . ( 2016/05/03 )
  4. Message: Icant found the surface in ucancam v9 in manu bar Iraq 2016/05/03
    1. Reply: only ucancam Pro include sutface menu. ( 2016/05/03 )
  5. Message: Ucancam v10 cant seem to open a dfx file just show a blank screen, images work Zlith 2016/05/03
    1. Reply: your the content of dxf is maybe in the other layers. ( 2016/05/03 )
  6. Message: Admiring the hard work you put into your site and detailed information you offer. It’s good to come across a blog every once in a while that isn’t the same unwanted rehashed material. Wonderful read! I’ve bookmarked your site and I’m adding your RSS feeds to my Google account. aeadkkefaeeg tetyopow 2016/05/03
    1. Reply: thank you! ( 2016/05/03 )
  7. Message: Hello, I had a issue with a computer we had v10.4 installed on, had to replace the harddrive, and start a clean install of win10. Where is the user entered library of tools located on the harddrive, so I can pull those files from the old harddrive and put on the new one? Thanks, Ken Ken 2016/04/29
    1. Reply: pls seach *.set file in your system driver(default C:\) ( 2016/04/29 )
  8. Message: Hello. Long time user of Ucancam V8. Just bought a new V10 from you directly. To all your customers, this product is outstanding and the software arrived in 4 days from China to the USA. Great!!! I do have a loading problem it seams. Running Windows 7 Service pack 1, after I load the software I get this message when I try to open it. C:\Program Files (x86)\Ucancam V10.4\Ucancam.exe is not valid Win32 application. Joe 2016/04/28
    1. Reply: Hi, ucancam can work on win 7. if there is a problem the CD disc, you can download the newest version V10.5 from this web ( 2016/04/28 )
  9. Message: Hello, i need to know how to use toolphat trim. thank you andrea 2016/04/28
    1. Reply: for example, the image relief toolpath, you can use trim it to the region. ( 2016/04/28 )
  10. Message: Hello~! Sorry, but I can’t find the manual of UCANCAM V10. Could you send it by e-mail, please. Thanks yt 2016/04/27
    1. Reply: it is in ucancam help. press F1 key when run ucancam. ( 2016/04/27 )