Message： Halo. I buy a CNC engraver and have a Ucancam V10 program. They send me a card to fit in my computer to communicate with the CNC machine. Do I need a driver for the card, or do I only use the Ucancam program? How can I send a file to the CNC machine to print? Thanks for your help. Dirk 2016/08/25

Message： I’m using Ucancam v9.7 on windows xp but it gives me “Failed to create empty Document”. i reinstalled the software a few times but still the same error. Claudiu 2016/08/08

Message： Using windows 7 and Ucancam 10.5 How to send program to DSP controller (rzthnc-043xsi-080708)? With XP and ucancam 8 I was using ZHBUSBConnect. Iv 2016/08/01

Message： Hello, I experience this same Application Error in Ucancam v10.5-160727. This error began occurring in v10.5-160711. This crash is keeping me from getting work done. Can you please help? Repro steps: New File Create simple shape like Rectangle or Circle Create Profile Machining toolpath, “checkmark/tick” Plunge ADDING PLUNGE CAUSES CRASH REPRO WITHOUT PLUNGE AND NO CRASH WILL OCCUR Select the toolpath Click Toolpath Shaded Simulation or any feature that will render toolpath Crash occurrs! Windows Event Viewer > Windows Logs > Application: Faulting application name: UCanCam.exe, version: 10.5.0.1, time stamp: 0x579820d9 Faulting module name: igd10iumd32.dll, version: 10.18.10.4276, time stamp: 0x55d1ff95 Exception code: 0xc0000005 Fault offset: 0x0003994a Faulting process id: 0x12dc Faulting application start time: 0x01d1e92ec67f7820 Faulting application path: C:\Program Files (x86)\Ucancam Pro V10.5\UCanCam.exe Faulting module path: C:\WINDOWS\system32\igd10iumd32.dll Report Id: 01e52ebf-9b7e-462f-b160-5b025509315a Faulting package full name: Faulting package-relative application ID: Haik 2016/08/01

Message： We recently installed ucancam v10 on Windows 10 x64. We cannot get the text tool to work. It doesn’t see any fonts Dan 2016/07/26