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Message： hi i need ucancan v8 or my dog key is functional for the others versions? juliano 2016/10/26

Reply： hi, ucancam v8 is out of service. and v8 dongle can not work on V9, V10 version. ( 2016/10/26 )

Message： Is there any possibility that postprocessor in Ucannest can add instructions M999 and M03 in separate lines for opening fire ? Now it gives us: M999 M03 which makes probing and opening fire made at once we need to generate programs as you can see below: M999 M03 which stands for first probing and next opening fire PP 2016/10/26

Reply： yes, you set “open file?” as: M999 [END_OF_LINE] M03 ( 2016/10/26 )

Message： Hi there, Do you have any video tutorials for the rotary axis? Thomas 2016/10/24

Reply： you can check http://www.ucancam.com/RotaryAxisEng.asp. ( 2016/10/24 )

Message： Does ucancam allow for lead-in and lead-out when cutting.If so how do i set it.. If not why not? NICOLAS 2016/10/24

Reply： yes, ucancam allow for lead-in and lead-out when cutting. menu: toolpath -> profile machinng ( 2016/10/24 )

Message： Hello: Can I install v8.22 Ucancam program in windows 7?thanks Chouaib 2016/10/21

Reply： Ucancam V8 can not work Win 7. ( 2016/10/21 )

Message： if i uninstalall v10.5 160425 version before install 160727 how will it get “tool library file” because all file will be deleted. when we install new version as update ( i mean not uninstall old version) sone problems could occure. finally you mean that after 160727 version users can save “tool library file”. true? Engin Biçer 2016/10/17

Reply： yes, after 160727 version users can save “tool library file. you can also “open app data folder” in ucancam “help”menu, search file “ToolLib_en.db”, it is the tool library file. ( 2016/10/17 )

Message： hi dear concerned does it possible to set “save” as a “tool library file” in “tool management window” for getting later 🙂 i have v10.5-160425 but “tool library” file doesnt work after next installating good works Engin Biçer 2016/10/13

Reply： you can download V10.5-160727 which can keep the older tool library. ( 2016/10/13 )

Message： Hi. What is the name and where is the file/folder that contain info about tools (tool library). Everytime a install the program need to input manually the tools that i use… I have Ucancam V 9.2-101012 and i use windows 10 x64. Thank you. MihaiS 2016/10/06

Reply： you can install v10.5 which can keep the tool library. ( 2016/10/06 )

Message： Could you please describe some reasons why a .dxf file exported from AutoCAD will not open in v10? I’ve tried exporting several .dxf versions of simple outline shapes and none will import to Ucannest. Joe 2016/09/30

Reply： All is imported into ucannest, but you need to know what the layer is . ( 2016/09/30 )

Message： Hi, I’m using V9.3 Engraving Software Ucancam (standard version). My dongle does not work. (USB device not recognized error). I prove it on several pc. I think it is broken. How can I get a new one? My dongle SN: M1009050 Hugo 2016/09/26

Reply： pls be sure weather you have installed the driver of dongle. ( 2016/09/26 )

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