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Message： Hi I recently bought a second hand Kew 1212 cnc router which came with Ucancam software I am struggling getting the software to recognise the cnc machine. Do I need another driver? Thanks Chris 2017/06/12

Reply： ucancam can output nc file that is suitable for your machine. ( 2017/06/12 )

Message： Hi I have ucancam v10.3 and dongle. Will the newer software 10.6 work with my dongle if I upgrade? Thanks Chris 2017/06/12

Reply： yes ( 2017/06/12 )

Message： hi would you please add more tutorial? i’m new on this software herdyqonthols 2017/06/08

Reply： yes, we will add the more tutorial. you can also tell us what you are interesting with. ( 2017/06/08 )

Message： I have Ucancam 9.8 & Dongle. I am running Windows 10 and recently when I import a dxf file it locks up Ucancam. Can I upgrade to UcancAM v10 using my current dongle? Dwight Brooker 2017/06/01

Reply： when you import dxf file, the file can not be open by other software(autocad), you can upgrade to UcancAM v10 . ( 2017/06/01 )

Message： Hola, He estado trabajando en UCANCAM v9 con mi dongle. y funcionaba bien, pero hoy ya no entro al programa y me dio un mensaje que dice “no se pudo crear un documento vacío”. Me podrían ayudar en porque me da ese error y como puedo solucionarlo? Aldo 2017/06/01

Reply： normally it is because your dongle ia not matched with ucancam version. ( 2017/06/01 )

Message： Do ucancam output g1 only of tool path? Han joungnam 2017/05/25

Reply： yes， just set the post processor. ( 2017/05/25 )

Message： Podrías decirme como hago para obtener una versión de prueba del v10 ? he intentado bajar pero todas me pide dongle . la verdad no se como es, otras companiaste dan una PRUEBA DE 30 DIAS de manera más práctica. Agradecería si pudieran dejarme probar el producto en mi maquina a ver si es lo que necesito. Gracias VICTOR 2017/05/24

Reply： Hi till now there is not a trial version for ucancam. the price of ucancam is cheap. you can order from our web:http://www.ucancam.com/purchasing.asp, and there are alot of demo videos on web you can check. ( 2017/05/24 )

Message： Hi, I enjoy your software very much. I would like to send you suggestions for better translations within the software. Some of the words used in the software is not correct according to the english language. Where can I send you the suggestions? Jake Oliver 2017/05/23

Reply： yes, you can. ( 2017/05/23 )

Message： Hello, I upgraded from Ucancam 10.4 to 10.6 and the problem is that all paths when posting thee gcode are more than doubled in size .For example a area clearance with 20% overlap with 3mm bit going circular will leave almost 3mm between the lines and the circle in the program is 103mm path and in the posted gcode 217 mm. Please tell me how to solve this issue. Thank you! Rares 2017/05/18

Reply： pls send your ucc file to tech@ucancam.com so that we can check it. ( 2017/05/18 )

Message： This is the next part to my last message: The error that pops up when I try and upload a dxf file says “Error: Unable to upload dxf file.” Jacob 2017/05/13

Reply： This message is not from our software. ( 2017/05/13 )

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