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  1. Message: I have Ucancam V9.7 My dongle broke. What can I do to get a new 1 or work with out 1. Bradley 2017/11/01
  2. Message: When we have drawn a item in vcarve pro then imported as dfx file then opened it in ucannest like a exhaust flange inside hole outside hole and three smaller hole we do auto path then path sequence if we start on the inside holes first it always cuts across the work to reach the inner holes .so we have to cut the outside first then it will cut all inside holes find but on small items it is not good can we over come this . many thanks Adrian adrian 2017/10/19
    1. Reply: pls disable “short moving to cut” or decrease the short distance. when create the auto path. ( 2017/10/19 )
  3. Message: Hello, I have a problem, after I finish the nc file and want to start the cnc engraving, the machine starts 1 cm off than the origin I set. Please tell me what I’m doing wrong, thank you! Catalina 2017/10/17
    1. Reply: pls check the origin point you output the toolpath. ( 2017/10/17 )
    1. Reply: profile machining. ( 2017/10/09 )
  4. Message: i installed 10.7 “failed to create empty document” what is this? Anonymous 2017/10/08
    1. Reply: V9 dongle can nor support V10.7. ( 2017/10/08 )
  5. Message: Hello. I have an old version of Ucancam that works on Windows XP, on the PC where the router software is located. If I upgrade Ucancam to the current version, can I install it also on my old XP? Can I use the program simultaneously on two computers, one XP and one with Windows 7 or higher? Can I open the same file on both operating systems? Rodrigo 2017/09/29
    1. Reply: if your old version of Ucancam is V10. that is no problem. ( 2017/09/29 )
  6. Message: we have the key of version 8, it runs on windows 10? If not then how can I get a new key? Ruslan 2017/09/29
  7. Message: Hello. With which Windows is running UcanCam? Ruslan 2017/09/28
    1. Reply: Win XP, 7, 8 ,10 ( 2017/09/28 )
  8. Message: I am getting an error “error in setting position x of origin, please reset” Can anyone tell me how to fix this? Brian 2017/09/27
    1. Reply: what function are you using? ( 2017/09/27 )
  9. Message: I have just installed UCancam V10 on my PC. For some reason it won’t let me import a DXF file into it, it’s telling me that there’s an error. Is there something I’ve got to do to enable imports or is there something I can try to see if it will work? This is really urgent and unfortunately I can’t figure it out; any advice would be great. Thanks. Chel 2017/09/27
    1. Reply: be sure the dxf is nor shared by other application. ( 2017/09/27 )