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Message： Hello , have you please : ProductName=UCanNest V9.8 ProductDescription=for Plasama, Laser, Water Jet Cutting can you send me price thank you Wassim 2018/04/04

Reply： check http://www.ucancam.com/purchasing.asp ( 2018/04/04 )

Message： Hello, When I do wood cutting, some parts get broken because these parts are moving when the bit get to the end of the path. Some peoples suggested to use double side tape, but i dont like it. What do you suggest to solve this problem? Thanks ! Mo Mo 2018/03/29

Reply： you can try to set plung as ramp. or add the bridge. ( 2018/03/29 )

Message： Добрый день. Приобрели UcanCam v.10.7 .Возникла проблема нету пост процессора под наш 3 осевой станок.Есть ли готовые шаблоны постов , в которые можно было бы вставить данные нашего станка. Евгений 2018/03/28

Reply： what format of your nc file? ( 2018/03/28 )

Message： Hello, I created a tool path and saved it as an .nc file. When i go to run the program, the display says “NC file running error(1i”. I’m not sure what this means, nor how to fix it. Any help would be appreciated. Jacob 2018/03/26

Reply： it is related with the control system of router. pls contact with the manufacturer ( 2018/03/26 )

Message： Hello. In fact, the cost of updating Ucancam to the PRO version is low. It is a pity that you do not invest these small costs in future CNC machine tool operators. If the student is taught how to use a given software, in the future he will try to implement it in the workplace – which will bring profits for the publisher. If I can use the free full versions of other software for schools, I decide to change it from the next school year. I will invest my “small” money in tools and materials. Thank you for your answer. Dariusz Demianiuk Dariusz 2018/03/21

Reply： Thanks for your suggestion. the price of ucancam is low. at the same it is power. hope you and your student like it. ( 2018/03/21 )

Message： I purchased a used baileigh pt44vh-a plasma table and purchased ucannest v10.7 standard with dongle afterigot the machine. I cant seam to export any usable files into the baileigh controller.i cant get auto path to save as .nc file to export is there something I’m missing? is there a post process tool library that I need and don’t have ? please help im stuck ben 2018/03/19

Reply： pls send your screenshot to tech@ucancam.com, so that we can check ( 2018/03/19 )

Message： Hi i writing from mexico, and i have a problem with the initiation, when software being before of open anything it unhide a message says it the “the dongle not found” pharps to be a drive that isn’t installing. i have the USB licence, and opened UCANCAM in another devices. Could help me with this problem ? i waiting your answer. Kind regards. Eduardo Eduardo Monsivais 2018/03/19

Reply： maybe ou don’t install the driver of dongle.pls uninstall ucancam. and reinstall again, con’t cancel the last step. ( 2018/03/19 )

Message： Dear Sirs, I am a teacher in a high school. We have UCANCAM V10.5. We work on AutoCad during classes. We cannot import 3D files from AutoCad to UCANCAM. The problem will probably be solved by UCANCAM PRO. If so, I have a question. Do you provide free updates to the PRO version for schools? Our equipment and software are used only for teaching future CNC operators. We do not do any commissioned work and we do not enter into any commercial contracts. We are looking forward to receiving your reply. Sincerely, Dariusz Demianiuk Dariusz 2018/03/13

Reply： Dear Dariusz Thanks for your interest in ucancam, the dongle of ucancam pro is different with the ucancam standard. if upgrading to ucacnam pro, you need upgrade the dongle. the price of ucancam is low. if for 1 pcs youcan order from http://www.ucancam.com/purchasing.asp ( 2018/03/13 )

Message： I have ucancam v10 professional version ….it’s not giving me accurate results…. Example .. when i draw a circle of 50mm diameter on Ucancam then the machine cut a circle of 170mm and i have tried with different tools it still give the problem AMA 2018/03/13

Reply： firstly you need check nc file(g code) wether the code is correct. ( 2018/03/13 )

Message： Hi, Where can I find the ‘Python Api’ ? Thanks Picle 2018/03/08

Reply： pls check the software package: Python for Ucancam basic development.docx ( 2018/03/08 )

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