Message： Hello, I have a CNC machine to cut wood, she works with the ucancam V9.7 program, on the PC where the virus was infected (.LNK) and when I copied the files to the memory (pendrive) the machine did not recognize any cut file, to be able to eliminate the virus formatted the whole computer and the ucancam program was deleted, I reinstalled the program and when I file the files on the pendrive and I pass them to the cutting machine does not recognize any file, the cutting machine read the pendrive and there is no file stored in the memory, do not know if it is a problem of the program? or of the machine? I hope you can help me carlos 2018/07/09

Message： Hello! Why does my SN:M12-4-0223 dongle not work with ucancam v9 on Windows XP? The driver put everything correctly on the dongle is not lit green led. Руслан 2018/07/02

Message： I have Ucancam V8.0 cutting plotter but I can’t install the drivers. Please can you help me Sem Annafi 2018/06/27

Message： Здравствуйте! Почему мой донгл SN:М12-4-0223 не работает с ucancam v9. При запуске программы пишет что ключа нет! Ключ установлен правильно, я проверил эту информацию в диспетчере устройств.Система на компьютере стоит Windows 7 x-64. Руслан 2018/06/26

Message： HI Long time ago i bought v9 version and i would like to upgrade software to v11 Dongle from v9 version can work on the v11? If it is not possible, why are you releasing a newer version and pay more money? Marcin 2018/06/25