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  1. Message： I have a dongle form a version 9 program will this dongle work with v11? David Roehrich 2018/09/10
    1. Reply： v9 dongle can not run ucancam v11 ( 2018/09/10 )
  2. Message： Is there a place to download a driver for the dongle? I keep getting “dongle not found” when i try to run V11.2 David R 2018/09/04
    1. Reply： V11 dongle don’t need the driver ( 2018/09/04 )
  3. Message： I am hurt ucancam v10.5 and the installation CD no longer have it, would have the v10.5 installer or downloading the v11 works with the same softdog Rodrigo 2018/08/31
    1. Reply： you can downlaod the newset version v11.2 ( 2018/08/31 )
  4. Message： Hallo. I try to find my die file. I cant find it anywhere. There is no dxf layer. Can you help me? With friendly regards. Frederik 2018/08/30
    1. Reply： pls send your dxf file to tech@ucancam.com so that we check it. ( 2018/08/30 )
  5. Message： Hello, Is there a cheaper way to buy ucancam v11 rotary axis? i only do this for my hobby. So i don’t have a lot to spend on it. 😉 With Friendly Regards Frederik 2018/08/27
    1. Reply： the price of ucancam rotary is not high. ( 2018/08/27 )
  6. Message： Hello, I have ucancam v10. When i try to import a dxf file, it wont show on the screen. What did i do wrong? With friendly regards. Frederik 2018/08/27
    1. Reply： pls check if it is in other layer. ( 2018/08/27 )
  7. Message： Hallo, we have dongle SN:M17-2-336 wherr we can find driver for Windows 10 on YT https://youtu.be/PadyjItsSRc?t=3m4s it is different name than in my windows10 Please provide support ASAP Sawron 2018/08/14
    1. Reply： when install ucancam , the last step is installing the dongle driver. ( 2018/08/14 )
  8. Message： i am a new user i have cnc1325A but i don’t have the software to run it so can you tell me which software will be use for operat this if you can provide this spotable software than please provide CNC 1325A COMPANY : Qindao suba cnc equipment co ltd (made in china) sajid 2018/08/03
    1. Reply： ucancam is suitable for you. ( 2018/08/03 )
  9. Message： I was having ucancam v8 but it’s not working any more. How can I download another one? youcef 2018/07/27
    1. Reply： V8 is too old. it is out of service. ( 2018/07/27 )
  10. Message： I have just purchased Ucancam V11 which I am finding MUCH MUCH better than V8. I would like to put the tool settings I have entered in my main computer to another computer at home so I can do tool path settings from home. I know where the “ToolLib” file is but I do not think that is where the tool settings are being stored as the file does not update & when I copy & paste it into a different computer the tools have not changed on the new computer. Could you please tell me where the file is for the tool settings so I do not have to enter the tool settings manually on all my computer? Thank you. Warren Eames 2018/07/17
    1. Reply： pls check menu “help”->”Open App Data Fold”, you will see toollib_en.db ( 2018/07/17 )

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

Contact us

Add：Room1016, No.33 Suzhou Street, Haidian District, Beijing, China
Tel：010-82684926
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Email：sales@ucancam.com

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