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Message： I can’t see to output toolpath to use single zero point on a cut of different pocket holes using different size bits and using profile zero point setting. Every time I output toolpath is always zero on the object toolpath. Is there a way to output all toolpath using one single zero point so all cut objects would be based on design. Thanks. Metrick 2019/01/02

Reply： yes, you can set the same point value when ouput the different toolpath. ( 2019/01/02 )

Message： I downloaded the 11 pro but when I open the program it gives the message failed to crate new page. Please advise. Pierre 2019/01/02

Reply： your dongle is not for ucancam Pro. ( 2019/01/02 )

Message： Would like to know how to cut material that’s longer that CNC cut area. Is there any tools in Ucancam to split the output file and perfectly aligned for the second cut to complete and finish the cut. Metrick 2018/12/24

Reply： “toolpath panel” can split the toolpath to your size. ( 2018/12/24 )

Message： Hi, I’ve dongle for v8, how can I upgrade? Best regards, Martin Martin Symul 2018/12/24

Reply： V8 is too old, it is out of service. ( 2018/12/24 )

Message： Dear Sir/Madam, are there any training courses available in the UK? Paul Hughes 2018/12/14

Reply： No, but you check the training videos on http://www.ucancam.com/training.asp ( 2018/12/14 )

Message： Quando abro o ucancam aparece essa mensagem Bn Error in setting width, please reset!o que devo fazer? Priscila 2018/12/12

Reply： ple reset the size of work area. ( 2018/12/12 )

Message： Hi, when i want import DXF from autocad, i see message “Error in opening DXF file” UCanCam v11.2 Adrian 2018/11/26

Reply： make sure the dxf file is not shared by autocad or other software. ( 2018/11/26 )

Message： Hello, I have a question about the toolpath. Is it possible to rank only the drilling in ones first and then the Profile machining? I have seen in the toolpath view that you can manually change the rank but i got a lot off parts and i thought maybe I could be automatic. Please let me know how to do this. Kind regards R. Nikolaas R. Nikolaas 2018/11/23

Reply： you can create dill toolpath firstly, then profile toolpath. select these 2 toolpath to output ( 2018/11/23 )

Message： hi i have a jd-1212ds cnc engraving machine curently using version 8 can i buy the software disc please as we have lost ours ? also will version 11 work on this machine ? thanks scott shugar 2018/11/23

Reply： yes, ucancam v11 can . ( 2018/11/23 )

Message： PRICE FOR SHIPPING DOOR TO DOOR ,BANDUNG INDONESIA IS? Wiliam Gunawan 2018/11/23

Reply： USD40.0 ( 2018/11/23 )

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