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Message： Hiya, I have 2 copies/dongles for Ucancam Standard. Can you advise which is the latest version of software they both support? I want them to both run the same version of Ucancam. 1) SN: M16-4-0298 2) SN: M17-2-310 I also have a dongle for Ucancam Pro, Which is the highest version of Ucancam it supports? SN: SF14-2-0027 regards Simon. Simon 2018/11/13

Reply： The 2 standard dongle can run ucancam V11.2. the pro dongle is the highest version. ( 2018/11/13 )

Message： I have 2 questions: 1. Can ucancam ( any version ) do climb milling? 2. Are there any users of Ucancam rotary version, because I have not seen any videos of it working or oppinions of people about it. Rares 2018/11/12

Reply： ucancam can do climb milling. there are many users for Ucancam rotary version, you can check http://www.ucancam.com/Pro_RotaryAxisEn.asp ( 2018/11/12 )

Message： after drawing a picture and testing it on the router, hoe do i remove the toolpath so i can edit /make changes to the drawing after Tom 2018/11/05

Reply： you can delete or hide toolpath . ( 2018/11/05 )

Message： I just Reinstalled V10.6 and when I open it I am getting a message Failed to Create Empty Document. I have Uninstalled it and Reinstalled it 3 times ? Larry 2018/10/31

Reply： you dongle is not matched with ucancam version. ( 2018/10/31 )

Message： I use ucancam v9 the same is disappearing the tool library of the program, when I add new ones it deletes them. How to fix the problem? Why is this happening? JOBI 2018/10/29

Reply： pls uninstall ucancam. and reinstall again. ( 2018/10/29 )

Message： Hi! я хотел бы узнать какой версию программы поддерживает мой ключ и получить ее на почту. заранее спасибо. SN: M12-2-0007 Anatoliy 2018/10/29

Reply： it is V9 dongle which can run ucancam V9 standard version. it is out of service now. ( 2018/10/29 )

Message： Hi I was using Ucancam 10.5 on Windows 7. then, I upgraded to V11.0 and Windows 10. But I got the error message ‘the dongle not found’. is it not interconverted windows 10? or I need to download other driver? please relpy. thank you! HWANGER 2018/10/24

Reply： there are 2 reasons. 1. you donn’t install the driver of dongle. pls chech the sub fold : drv\dongle install.exe 2. your dongle is for V9, it can not run V11 software. ( 2018/10/24 )

Message： Hi I was using Ucancam 10.5 and then upgraded to V11.0 When I Run programme on my machine using V11.0 I get X+ error. If I use V10.5 and then I get format error. I suspect some sort off conflict between V10.5 and V11 Kevin 2018/10/22

Reply： pls unintsall all version of ucancam. and reinstall again. ( 2018/10/22 )

Message： Hello, How do I add a bridge in a certain place in V10, I need to be able to move the bridge to a fragile place on the cut. Garth Custers 2018/10/22

Reply： the bridge in V10 can not moved. but V11 can. ( 2018/10/22 )

Message： Hi, pls tell me the way to set thickness of workpiece material. in design central i only can set wide and lengh. BR Andreas Andreas Kreßmann 2018/10/19

Reply： Hi Ucancam don’t need to set the thickness of workpiece material. you just need to set the origin point of toolpath in outputting the toolpath. ( 2018/10/19 )

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