GuestBook

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  1. Message： Hi, when I export Fusion360 sketches as dxf ucancam v11.3 crashes on importing it, what could possibly be a reason? Patryk 2019/10/11
    1. Reply： pls send your dxf to tech@ucancam.com so that we check it. ( 2019/10/11 )
  2. Message： hi. how can i use scale tool in v10.3???? yunguk 2019/10/08
    1. Reply： you set scale in design central, “DX” “DY” .for examle. dx = 100， scale factor = 0.1, you can set “dx” as: 100*0.1 ( 2019/10/08 )
  3. Message： Hello! I use ucancam 9. Is it possible to set in the menu toolpath output – base of feature point – “Custom” instead of “Point A” by default? I constantly use it “custom. max 2019/10/08
    1. Reply： Sorry！custom point. is a very special point. ucancam need user to set it definitly. ( 2019/10/08 )
  4. Message： Buenas noches. SN:M12-4-0201 Where can I locate the dongle controller carlos franco 2019/09/23
    1. Reply： dongle driver：after you installed ucancam. check the sub folder;”drv” ( 2019/09/23 )
  5. Message： SN: M12-4-0201 Hi, I have UCANCAM V9 installed and it presents a problem when I try to open the program since I get the following message “THE DONGLE NOT FOUND” I need to know how to fix it, thanks carlos franco 2019/09/19
    1. Reply： you need install the driver of dongle. ( 2019/09/19 )
  6. Message： You can enter the dimensions of the circle with V10, but you cannot enter the dimensions of the circle with V11. hitoshi 2019/09/09
    1. Reply： which command do you use? ( 2019/09/09 )
  7. Message： Good morning I tried to install on my new pc win 10 64bit uncancam V11 but mine an error of incompatibility problem with windows appears Francesco 2019/09/05
    1. Reply： what is the message from windows? ( 2019/09/05 )
  8. Message： I need an answer as soon as possible. I’ve contacted yesterday and have tried to call for months. I need to know what windows i need for the V11. or figure out why its not opening up when my v10 worked on my computer. britni knihgten 2019/08/29
    1. Reply： pls send the prompt message to tech@ucacnam.com when you run ucancam. ( 2019/08/29 )
  9. Message： i had the v10 on my computer and it worked fine. i purchased the v11 . I have downloaded it and it says “its either not designed to work on windows or there’s an error. Why cant i get it to open up? britni 2019/08/28
    1. Reply： maybe you run ucancam 64bit version on windows 32 system ( 2019/08/28 )
  10. Message： Hello, I have received dongle with purchased cnc machine. What woud be the price and lead time to receive second dongle? Is it possible to ship the odngle by airfreight? I am using normal ucancam version. Best regards, Wojciech Jedrzejewski Wojciech 2019/08/27

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

Contact us

Add：Room1016, No.33 Suzhou Street, Haidian District, Beijing, China
Tel：010-82684988 82684926
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Email：sales@ucancam.com

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