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Message： Hello I have just purchased V11 of Ucancam and the “Select by type” function does not appear to do anything. I want a quick way to select specific diameter circles within the drawing so a tool path can be applied to them only and disregard other circles of a different diameter. At he moment, all I can do is select each one manually by holding down the shift key and dragging a box around a few of them at at time and avoiding other circles that are concentric to them. Is there a quicker way, I have looked through the help sections but the program is not doing what the help section explains. Kind Regards Michael Brumby M A Brumby 2019/10/14

Reply： set the radius in“Select by type” “Circle” ( 2019/10/14 )

Message： Hi, when I export Fusion360 sketches as dxf ucancam v11.3 crashes on importing it, what could possibly be a reason? Patryk 2019/10/11

Reply： pls send your dxf to tech@ucancam.com so that we check it. ( 2019/10/11 )

Message： hi. how can i use scale tool in v10.3???? yunguk 2019/10/08

Reply： you set scale in design central, “DX” “DY” .for examle. dx = 100， scale factor = 0.1, you can set “dx” as: 100*0.1 ( 2019/10/08 )

Message： Hello! I use ucancam 9. Is it possible to set in the menu toolpath output – base of feature point – “Custom” instead of “Point A” by default? I constantly use it “custom. max 2019/10/08

Reply： Sorry！custom point. is a very special point. ucancam need user to set it definitly. ( 2019/10/08 )

Message： Buenas noches. SN:M12-4-0201 Where can I locate the dongle controller carlos franco 2019/09/23

Reply： dongle driver：after you installed ucancam. check the sub folder;”drv” ( 2019/09/23 )

Message： SN: M12-4-0201 Hi, I have UCANCAM V9 installed and it presents a problem when I try to open the program since I get the following message “THE DONGLE NOT FOUND” I need to know how to fix it, thanks carlos franco 2019/09/19

Reply： you need install the driver of dongle. ( 2019/09/19 )

Message： You can enter the dimensions of the circle with V10, but you cannot enter the dimensions of the circle with V11. hitoshi 2019/09/09

Reply： which command do you use? ( 2019/09/09 )

Message： Good morning I tried to install on my new pc win 10 64bit uncancam V11 but mine an error of incompatibility problem with windows appears Francesco 2019/09/05

Reply： what is the message from windows? ( 2019/09/05 )

Message： I need an answer as soon as possible. I’ve contacted yesterday and have tried to call for months. I need to know what windows i need for the V11. or figure out why its not opening up when my v10 worked on my computer. britni knihgten 2019/08/29

Reply： pls send the prompt message to tech@ucacnam.com when you run ucancam. ( 2019/08/29 )

Message： i had the v10 on my computer and it worked fine. i purchased the v11 . I have downloaded it and it says “its either not designed to work on windows or there’s an error. Why cant i get it to open up? britni 2019/08/28

Reply： maybe you run ucancam 64bit version on windows 32 system ( 2019/08/28 )

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