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  1. Message： Hello we have the dongle (key) for v11 but we need to reinstall and the CD is not working. Where can we download or get the software V11. Thank you? Martin 2024/11/20
    1. Reply： V11 is too old, it is out of service now ( 2024/11/22 )
  2. Message： When opening the software the “failed to create an empty document” appears, how do I fix it? how do I know which version has the dongle? Leonardo Ortiz 2024/11/02
    1. Reply： your dongle can not support the software. ( 2024/11/04 )
  3. Message： How to add dimensions to drawing? Graham 2024/10/22
    1. Reply： menu ( 2024/10/23 )
  4. Message： Hello, good day, I have my basic ucancam license, I installed ucancam v13 and it does not work, can you help me obtain the v12 or 11.5 version, those versions no longer exist on your page erik 2024/10/21
  5. Message： Hello, I have just reinstalled Ucancam V11. Windows says Unicam.exe is not a valid Win32 application SN: M18-3-0127….what could be the problem? Andrej 2024/10/10
    1. Reply： what is your Windows System? ( 2024/10/12 )
  6. Message： Hi, recently i downloaded a newer version of ucancam and when i try to open it it says “failed to create empty document” is there any way to fix that? Bartosz 2024/10/09
    1. Reply： your dongle is not matched with ucancam version. ( 2024/10/10 )
  7. Message： Is there no trial version where we can check the software and test it with our cnc before ordering it. AJ 2024/09/09
    1. Reply： till now all version of ucancam need the dongle to run. we have alot of demo videos on thw our web, you can check it. ( 2024/09/10 )
  8. Message： Hi, I have a Dongle SN; M18-4-476. I was using ucancam V.12 and downloaded V.13 but appears “Dongle not foound”. I unistalled previous version and now I don´t know where dowload the version 12. Can help me please? cristhian partida 2024/09/04
  9. Message： Hi, I have a Dongle SN: M11-3-0450. I was using ucancam V.12 and downloaded V.13 but appears “Dongle not foound”. I unistalled previous version and now I don´t now where download the Version 12. Can help me pls? Fabio Alarcon 2024/09/03
  10. Message： Hello, I have just reinstalled Ucancam V9.8 however it says dongle not found! Windows says USB Device not recognized. Is my dongle broken? SN: M12-1-0264 Josh 2024/08/29
    1. Reply： maybe you don’t install the driver of dongle. ( 2024/09/03 )

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

Contact us

Add：Room1016, No.33 Suzhou Street, Haidian District, Beijing, China
Tel：010-82684988 82684926
QQ：747 843 889
Email：sales@ucancam.com

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