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  1. Message： purchased Ucannest V11 and cannot load the software onto a computer without a cd Drive. I have a surface pro 3 and 4. Downloading for the site does not allow without because it is an rar file extension. How can I download the software simply? Bruce 2020/07/20
    1. Reply： you can use wairar or winzip to unzip the software ( 2020/07/20 )
  2. Message： Hi, I’m having trouble exporting DXF files from Ucanacam 11.4, when trying to export a file it doesnt actually do anything, is there a reason for this? Cosign Ltd 2020/07/20
    1. Reply： pls send yout ucc file to tech@ucancam.com so that we can check it. ( 2020/07/20 )
  3. Message： Hi. How can i save illustrator files to open ucacancam? Every time I save .ai .dwg. dxf pops up a message with the wrong format Czaki 2020/07/20
    1. Reply： ucancam ca supoort dxf , ai v3.0 ( 2020/07/20 )
  4. Message： Hello, could someone tell me if there is the possibility of calculating in the program the time that it will take a job once machined? Ezequiel Barrella 2020/06/15
    1. Reply： menu：《toolpath》 《toolpath Stat.》 ( 2020/06/15 )
  5. Message： I have version 11 ucannest software. It is not allowing me to use the Fillet option to round my corners of my drawings, or actually any of the tools in the Node editing bar for that matter. What am i doing wrong? Eric Maser 2020/06/04
    1. Reply： you need select the node to filliet firstly in the Node editing ( 2020/06/04 )
  6. Message： hi i am using Ucannest V10 i have downloaded newer version on a different computer as my old computer is not working correctly and new computer says “dongle not found” gareth bettinson 2020/05/25
    1. Reply： pls find the ucancam fold on your PC, and sub fold “drv”, to install the driver of dongle. ( 2020/05/25 )
  7. Message： iam using v11 ucancam every time i do output the result is bigger than the drawing please help Cloud 2020/05/21
    1. Reply： pls uninstall all version of ucancam, and reinstall again. ( 2020/05/21 )
  8. Message： I’ve somehow managed to hide the drawing tool bar any help to get it back thanks George 2020/05/16
    1. Reply： menu-》view-》toolbar:hide toolbar,and show tool bar. ( 2020/05/16 )
  9. Message： Before : i used win xp and u can cam v8. I upgrade to win 7 32 bit After : i try install v.9 and v11. But always dongle is missing. Can you solved that please Eka 2020/05/15
    1. Reply： Hi ucancam v8 dongle can not support ucancam V9. ( 2020/05/15 )
  10. Message： how to use .stl file on uncancam software? Chen Meng 2020/05/11
    1. Reply： Ucancam Pro version can import .stl file. ( 2020/05/11 )

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

Contact us

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Email：sales@ucancam.com

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