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Message： for some reason when I go to save a file after path output its not letting me save It. Im doing the same thing that I did for V10. is something different then it was with v10 when saving the design? Britni 2020/08/01

Reply： we have checked what you say, but not find the problem. ( 2020/08/01 )

Message： Ive purchased a new cnc router with ucancam version 10. im trying to install it with windows 10 but it says it can not work with windows 10 Pieter 2020/08/01

Reply： it is no problrm that ucancam work on win10. pls check the message from ucancam when you start up ucancam. ( 2020/08/01 )

Message： Hi I am wondering if it is possible to determine how long the CNC operating will take using the UCANCAM software? Thanks for any info. Petrie Mentz 2020/08/01

Reply： yes，pls check menu ( 2020/08/01 )

Message： Hi, my cnc was working perfectly and at the next day it start showing tis message, “arc radius too small,calculation failed” y try to change the post processor to artsman2 as i read in a post but si shows the error “x+ out of soft limit” but everything fit perfect on de cnc diego 2020/07/20

Reply： pls check the origin point when output the toolpath. ( 2020/07/20 )

Message： purchased Ucannest V11 and cannot load the software onto a computer without a cd Drive. I have a surface pro 3 and 4. Downloading for the site does not allow without because it is an rar file extension. How can I download the software simply? Bruce 2020/07/20

Reply： you can use wairar or winzip to unzip the software ( 2020/07/20 )

Message： Hi, I’m having trouble exporting DXF files from Ucanacam 11.4, when trying to export a file it doesnt actually do anything, is there a reason for this? Cosign Ltd 2020/07/20

Reply： pls send yout ucc file to tech@ucancam.com so that we can check it. ( 2020/07/20 )

Message： Hi. How can i save illustrator files to open ucacancam? Every time I save .ai .dwg. dxf pops up a message with the wrong format Czaki 2020/07/20

Reply： ucancam ca supoort dxf , ai v3.0 ( 2020/07/20 )

Message： Hello, could someone tell me if there is the possibility of calculating in the program the time that it will take a job once machined? Ezequiel Barrella 2020/06/15

Reply： menu：《toolpath》《toolpath Stat.》 ( 2020/06/15 )

Message： I have version 11 ucannest software. It is not allowing me to use the Fillet option to round my corners of my drawings, or actually any of the tools in the Node editing bar for that matter. What am i doing wrong? Eric Maser 2020/06/04

Reply： you need select the node to filliet firstly in the Node editing ( 2020/06/04 )

Message： hi i am using Ucannest V10 i have downloaded newer version on a different computer as my old computer is not working correctly and new computer says “dongle not found” gareth bettinson 2020/05/25

Reply： pls find the ucancam fold on your PC, and sub fold “drv”, to install the driver of dongle. ( 2020/05/25 )

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