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  1. Message： Hi, I have the ucancam v8 on windows xp, it always works good, but now it doesn’t read the dxf files, what can I do? Alcides 2020/11/19
    1. Reply： pls make sure the dxf file is not shared by the other app. ( 2020/11/19 )
  2. Message： Hiya, I downloaded Ucancam 11.5 standard and it says it will not run under Windows 7 32-bit?? Is this correct? is Ucancam now only 64-bit? Bob Bobbins 2020/11/19
    1. Reply： it is no problem that ucancam v11.5 standard version can work on win7 32 /64 bit version. ( 2020/11/19 )
  3. Message： I just download the Ucancam Pro 64bit Version 11.5. Everythings are ok except trim by boundary it doesn’t work. Jandoul 2020/11/17
    1. Reply： thanks for your bug report. we will fix it asap. ( 2020/11/17 )
  4. Message： hello. How I can modify the post processor file to make the spingle rotary. I try all post processor in UCANCAM V9 Waves.but the spindle not rotary. mohamed 2020/11/12
    1. Reply： you can modify “tool change” command in post processor file. ( 2020/11/12 )
  5. Message： Hello, I am considering buying a CNC Router ( https://www.ebay.com.au/itm/291714880397?ul_noapp=true ) which comes bundled with you Ucancam software. Is it possible to see the manual for the software. In particular I’m wanted to understand how DXF files from AutoCad can be imported into the software. Thank you David Harrison David Harrison 2020/11/04
    1. Reply： it is no problem to import dxf into ucancam. about manual. you can download ucancam. and check file “help.chm” ( 2020/11/04 )
  6. Message： Hello , i just installed ucancam Pro v11 but not work , it make this message ( imposssibel to start the programme cause it need api-ms-win-crt-runtime-l1-1-0.dll and i install it more than more time but same result , what is the problem ? Thx Melek 2020/11/03
  7. Message： hi. i have ucancam V9. all is ok. but why i changed my CNC Machine to(MAKSER).the files (.cn) and all other format don’t rotary the spindle ?? so the programme begin good but the spindle is off. mohamed 2020/11/03
    1. Reply： you can modify the post processor file to make the spingle rotary. ( 2020/11/03 )
  8. Message： Hi there. My old computer crashed a few weeks ago. I recently bought a new computer and downloaded UcanNest onto it. I installed the new V11.2 and also downloaded a new driver for the smart USB dongle. When I go to open the program it says “No Dongle Found” what do I need to do!? I really need to get this going. Steve heeney 2020/10/27
    1. Reply： the driver is installed on the last step of installation, it is special , is not the general driver. ( 2020/10/27 )
  9. Message： hello all , i have ucancam v9 pro , the dongle with me , but i missed the disc , how i can download latest ucancam 10.4 pro ?? michael 2020/10/21
  10. Message： Hi I am Yordan from Bulgaria, i have a problem with software, dongle not work. Please send me software coincident with my dongle key. I have Ucancam V8. My Dongle Key is SN:M-9120807 Yordan 2020/10/21
    1. Reply： Hi ucancam V8 is too old . it is out of service now. ( 2020/10/21 )

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

Contact us

Add：Room1016, No.33 Suzhou Street, Haidian District, Beijing, China
Tel：010-82684926
QQ：747 843 889
Email：sales@ucancam.com

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