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Message： I have same problem as FRANCISCO RICO, I tried every possible ways, stil ask me: “Please Insert the install CD-R, then press OK!” but install CD-R I have in drive!!! No matter about antivirus, firewall or any changes, nothing help. Could you advice what’s wrong? Magy 2008/03/03

Reply： pls disable your antivirus software and try again ( 2008/03/03 )

Message： please give right tunning for cut a square, my plooter not sharp when cut a square. razz 2008/02/27

Reply： pls scan virus and check your plotter ( 2008/02/27 )

Message： where we can get driver suda cutting plotter d 720……? andi 2008/02/14

Reply： You can select other model at manufacturers by “Suda” ( 2008/02/14 )

Message： Hi,I have reinstalled the whole program after I couldn’t get the plotter to cut. The cutter is on line but it still won’t cut. Any ideas how to rectify this problem. Anonymous 2008/02/13

Reply： pls click cut\plot–>setup–>sequential control, check the 2nd and 3rd option ( 2008/02/13 )

Message： I just received Ucancam V8 as part of a CNC router purchase package. The manual has a chapter about Wave Board. Can Wave Board be added to my existing version of Ucancam? Wave Board Upgrade 2008/01/18

Reply： Maybe your existing version is 3D Engraving, and it do not include Wave Board facility. ( 2008/01/18 )

Message： HELLO I BUY A PLOTTER AND THE SOFT ARTCUT BUT IS THE SECOND TIME THAN I CANT OUT THE SOFT … I WAS WORKING GOOD, AND ONE DAY , WHEN I OPEN A FILE THE SAYS ME THAN I NEED TO PUT AGAIN THE CD IN THE COMPUTER AND Y OUT THE CD AND ALL THE TIME THE SAME…. I TRY TO REMOVE ALL.. INSTALL AGAIN, AND I CANT DO NOTHETHING.. ITS NOT WORKING THE SOFT PLEAED IF YOU CAN TELL ME WHY I HAVE THIS PROBLEM.. THANKS A LOT FRANCISCO RICO ricofrancisco@hotmail.com http://www.tecnycenter.es Frank 2007/12/24

Reply： Dear Artcut user,That is a random check, pls just insert the “graphic disc”, maybe you need to disable your antivirus software for a while. ( 2007/12/24 )

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