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Message： Cool software!How should I provide you with my dongle No. to get new version of Ucancam? Vova 2009/10/28

Reply： hello,Please check your dongle label and tell me your dongle’s SN. ( 2009/10/28 )

Message： hi friend I can not write anything on the drive UncancamV8 when I click a button and the program closed and I can not edit anything in the program. What can be? Julio Cesar 2009/10/23

Reply： hello,Pls reset the dongle config, click “view”–>”system setting”–>”general”, click default config. ( 2009/10/23 )

Message： hello all and am having the following problem: Anything that attempts to write to UncancamV8 when I click on the button closes the program, and I can not group all of the files… could not work with the router, I’m of the machinery and installing it I need a solution to the software maker … I look back urgently! Julio Cesar 2009/10/22

Reply： In ucancam , select menu— , tnen pop up the “Sysytem settings” dialog, in the “General ” of the dialog, set the parameter “disctrete tolerance” 0.02 ; ( 2009/10/22 )

Message： I only have 3 fonts that are .shx files. The file hzsim.shx is ok but the numbers are not the same height and curves are ordinary. Do you have any others? steve 2009/10/21

Reply： Yes, I do. I will send a font to your e-mail box later; ( 2009/10/21 )

Message： Hi Any new single line text fonts available for ucan V8? steve 2009/10/20

Reply： what font of single line text do you need? ( 2009/10/20 )

Message： Hi,I am using Ucancam V8 and I am having problem when exporting in eps. Ecah time I do it, the software just closed. Is it a problem with the dog key chan 2009/10/16

Reply： hello,Pls reset the dongle config, click “view”–>”system setting”–>”general”, click default config. ( 2009/10/16 )

Message： Hi I am using Ucancam V8.17 with a artisman router, I am currently cutting out large character with an area clearance in raster and I am getting small bits that are left in and are not machined away.How do I resolve this problem? Andrew 2009/10/14

Reply： Intelligent Machining, use a big tool for area clearance , a small tool for conner clearance. ( 2009/10/14 )

Message： hello,My problem is that the machine does not reach the target, but digging in the air above the target, mudhafar 2009/10/12

Reply： increase the parameter “depth” in the toolpath generating dialog. ( 2009/10/12 )

Message： hello , my operating system is vista . when installation the ucancam v8 software the windows unable to installation the drive for the USB dongle mudhafar salah 2009/09/25

Reply： hello,UCanCam V8 just supports the Operation system Windows 2000 or Windows XP.don’t support vista. ( 2009/09/25 )

Message： hello, i have here a CNC Router. I install your Software Ucancam8 under XP with Version 3. Sometimes start the Software sometimes say have a problem and sometimes say can not open sometimes start and toolpath if missing. so, i have not a controlled work with software. When i start the software under windows 2000 i have not this problem. only the win2000 if on a laptop and work not so quickly. so, i will change to xp best regards klaus Klaus 2009/09/18

Reply： hello,maybe your windows XP have something wrong, pls check the Virus or malicious software, and if u use AVG anti-virus software, pls set the ucancam as confident files. If not OK, Pls tell me your dongle’s number, I send you a new version. ( 2009/09/18 )

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