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Message： Hello, I’m just buy a CNC Engraver which Include UCanCam V8+ Dongle and NCStudio Software+PCI Card. After I Draw the design in UcanCam, how to put my design to the NCStudio to draw on a wood? Thanks & Best RegardsTombing Tombing 2010/03/16

Reply： hello, first draw the design in UcanCam, then Select machining path function in toolpath menu，and create toolpath, then save it as G-code，use the NCStudio output the G-code to your machine. ( 2010/03/16 )

Message： Can you please tell me how to create a now library in Uncancam V8? Or do you have for sale new libraries to add to the program? thanks for your help. Geoffrey Mizzi 2010/03/15

Reply： hello, you can import graphics or draw graphics, enter symbol library and select my library, select the graphic that you want to save, then click the “Save” button, a new graphic will be saved in my library , and that can be directly invoked later. ( 2010/03/15 )

Message： Hi, I tried to import text inside a rectangle from DXF. In Ucancam the text has changed the size to very big and the alignment become Left.Is there a way to import many text from a file to be place into many rectangle in Ucancam without ungrouping. Thanks chuan 2010/03/05

Reply： Ucancam don’t suport import many text from a file, you should change text form to curve before save DXF or EPS file.you can input text inside a rectangle in ucancam Directly, pls consult manual 7.10 text in a closed shap. ( 2010/03/05 )

Message： Hello, could You provide information about the compatibility of Ucancan V8 software with Multicam cnc router?Thanks! Gabor 2010/03/04

Reply： Hello! I have sent a toolpath file to your E-mail, pls test! ( 2010/03/04 )

Message： hello,i install the ucancam V8 But:when i open a file from open dialog program is shutdown and close.why? !!!! dongle Ver:WM-9040241 Kasra 2010/03/04

Reply： Hello!pls tell me that is individual file or all files? This file is generated by the current software? If other versions of the generated files may cause this situation! ( 2010/03/04 )

Message： Hello.If i import AI file exported from corel draw the dimensions of object are not equal to dimensions in corel draw. I tried to export from different versions of CDR but the results are the same. If I import AI file to the laser Cut program the dimensions are OK. How can I solve this problem? Is it possible to obtain correct version of Ucan cam or any patch to program. I am strongly interest in usig exactly AI format ,when I import files to cut or engrave. Grzegorz 2010/03/01

Reply： hello,if the AI file exported from coreldraw the dimensions of object are not equal to dimensions in ucancam, you can export eps file form coreldraw. ( 2010/03/01 )

Message： Please can you tell me how to do it on the program? Thanks. Geoffrey 2010/02/25

Reply： hello, I need to know the 3D files that you designed, after import the ucancam，what is the state. ( 2010/02/25 )

Message： Good afternoon, I installed Ucancam 8 dongle no. wm-9010030 and when sending the file to the router, changed the output size (ej. 400 x 400 mm Shipping and cuts 500 x 500 mm), the other problem with is that I have imported a 3D file sphere and when toolpaht not run short of the field as 3D thank. Wilmer Moreno 2010/02/25

Reply： hello, the unit set up in ucnacam is same with your machine? and What’s contents did you design? can you send your file to my email(tech@ucancam.com)? Waveboard version does not support 3D files, if you want do make 3D model, need to use Ucancam 3D Professional(surface) software. ( 2010/02/25 )

Message： I am using Ucancam Pro V8. When I import a 3D text file to the machine , the machine is carving the letters in air than in wood. do I have to set any parameters in the software or I have to set parameters in the machine? Geoffrey 2010/02/24

Reply： hello, Generate processing path in the v8, view the path attribute, remember that the maximum value of Z, save the path, in the origin point Z values should be consistent with the maximum value of Z. ( 2010/02/24 )

Message： hello thank you for your response I would like to know the proper Spport working example .. (wood, Plexiglas or other forex) for Image AM machining on Ucancam thank you in advance nadir of Algeria nadir 2010/02/23

Reply： hello, pls Check your E-mail(nadirchabour@yahoo.fr). ( 2010/02/23 )

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