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Message： I have Ucancam Version 8, Will this run on Windows 7? Simon 2011/01/30

Reply： hello,Ucancam V8 can’t run on windows 7, pls run it on WinXP or Win2000. ( 2011/01/30 )

Message： hello, i have a problem to import an autocad or corel draw file, please help,thank you fatiha 2011/01/25

Reply： hello, pls save the file as dxf(R12 or 2000 version) or eps format, then import the file in ucancam. ( 2011/01/25 )

Message： hello tanks for your coopération pls we have vr 900 as enrouter work wjth-plt and g.code but our ucancam is v8 when we use wenti….or plt the z -reverse automiquly, pls help ben omar 2011/01/24

Reply： Hello, When you save the toolpath, pls select the G-code format. ( 2011/01/24 )

Message： if there any tutorial in Arabic language or video mokhles 2011/01/18

Reply： hello, we have tutorial and video in english, but have no tutorial in Arabic language. ( 2011/01/18 )

Message： Hi. I want update my ucancam v8 to v9, please tell me how can I do this. Please send me a new version and say, fit is the key to the new version of programm. waiting for a reply by e-mail Maxim 2011/01/14

Reply： Helle, I have reply to your E-mail,Please check. ( 2011/01/14 )

Message： Hello,In V9 is it possible to move the Tool Library from one computer to another? Thanks! Haik 2011/01/04

Reply： Hello, pls copy the ToolLib_en.db file in the directory which UCanCam exist to the same folder in another computer. ( 2011/01/04 )

Message： We just bought a CnC router at my place of work. It came from China with the Ucancam software V8. We’ve been trying to do some research, but haven’t come across anything conclusive. We are trying to figure out if it is compatible with solidworks, seems that it is with the .dxf file format, and if there is any versions of Solidworks that is incompatible with Ucancam. David Cobler 2010/12/30

Reply： Hello, We have Ucancam V9 Professional(surface) software, that can import the Iges,Stl,Obj files, and do Surface Machining, pls view the web about the Ucancam V9 Professional(surface) software. ( 2010/12/30 )

Message： is there anyway i can get a new version 8 dog key ? as i have lots of files to convert for version 9 Ged 2010/12/14

Reply： hello, I can find a dongle of version 8, but you’d better send me a file, I will try, if it’s OK, then you buy a V8 dongle. ( 2010/12/14 )

Message： I have troubles with Artspool when I try to engrave big files from ucancam.It stucks. Can you please recommend me some other program? Ivan 2010/12/13

Reply： Hello, pls tell me which version of ucancam do you use? and which kind of processing, can you send the file to me and explain the details. my email is tech@ucancam.com. ( 2010/12/13 )

Message： hi, i cant convert my v8 files to dxf or eps for use on v9 as i dont have my dog key anymore what can i do ? Ged 2010/12/10

Reply： hello, except that, there is no other way to import the files, If the files is not too much, could you send it to me, I’ll transfer it, then send to you. ( 2010/12/10 )

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