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  1. Message： Hello dear gentlemen either: I designed my ad specialist machines drilling the company Zntah in Syria, and I want your help in solving my problem, our company has bought from your company’s program ucancam has given us a CD, along with Aldngl, but CD damaged and we need a copy of the program, Aldngl exists and we have the key please help as reported to you our e-mail please contact us as soon as possible thank you very mutch zantah .co syria-homs zantah.co 2011/11/14
    1. Reply： Hello, please tell me your dongle serial number. ( 2011/11/14 )
  2. Message： Hello, im Oleg, question is can i use UcancamV9 for JOY plasma cutting machine? or i must use Ucannest? Oleg 2011/11/08
    1. Reply： Hello Oleg, you can use UcancamV9 for plasma cutting machine? But it’s not professional, you need to set the Post processing for your machine. ( 2011/11/08 )
  3. Message： I NEED UCANSIGN PLS MOHAMED 2011/11/04
    1. Reply： Hello, I have sent the ucansign software to your Email, pls check. ( 2011/11/04 )
  4. Message： we need the software for export DXF files because you dont have the post prossesor for Biesse machine, is there option to save also the toolpath as DXF, for example to make the area maching? thanks katz yaakov 2011/11/03
    1. Reply： Hello, pls tell me your dongle SN, Ucancam have the post prossesor, you can sst the Gcode format for your machine. ( 2011/11/03 )
  5. Message： Hello,I have a Microtec ABM-1200 Auto Banner Printer with software Ucancam (including dongle). To date it will not connect. I asked Microtec for support for a driver but made me pay $50 and all they sent was another Ucancam and dongle which I already had. Can you please help me Niki 2011/10/31
    1. Reply： Hello, I want to know you can’t run the software? or can’t connect the banner machine, pls tell me your dongle serial number. ( 2011/10/31 )
  6. Message： WHAT TYPE of ucancam with dongle tfa-90810719, I install ver 9.4 it display”dongle not found” what can I do , I downloaded ver 9.4 and I have’t any version but it. MOHAMED 2011/10/31
    1. Reply： Hello, your dongle is for ucansign software（for Banner Machine）, it is not for Ucancam V9 Engraving software.I will send you the ucansign software to your Email. ( 2011/10/31 )
  7. Message： need to find windows xp driver for chinses automatic banner printer. wtplugmain.dll possibly? chris 2011/10/28
    1. Reply： Hello, pls check the Virus or malicious software, and if u use AVG or Kaspersky anti-virus software, pls set the ucancam as confident files. ( 2011/10/28 )
  8. Message： Hello Can I work whit the V8 version in a PC whit Vista? Im having problems whit nthe USB dog key, I cant find the correct driver for it.SN: M-9120764 Best Regards Jorge Fontinha Jorge 2011/10/28
    1. Reply： hello, Ucancam V8 can’t work in Vista, pls run in win2000 or winXP, if you want to run ucancam in Vista, you need upgrade to ucancam V9. ( 2011/10/28 )
  9. Message： Hi sir, we bought an engraving machine and every time that we place the dongle its saying that the licence is expired. pls kindly explain. Thanks raffy 2011/10/24
    1. Reply： Hello, pls tell me your dongle serial number and your software version. ( 2011/10/24 )
  10. Message： Hi, Im running version 8 with a redsail 1313 router, do you have ant example or demo files, I can run for a test thanks wayne wayne rees 2011/10/24
    1. Reply： Hello, please refer to the manual, create a toolpath, then save the toolpath( select the standard G code format). ( 2011/10/24 )

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

Contact us

Add：Room1016, No.33 Suzhou Street, Haidian District, Beijing, China
Tel：010-82684926
QQ：747 843 889
Email：sales@ucancam.com

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