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Message： WHAT TYPE of ucancam with dongle tfa-90810719, I install ver 9.4 it display”dongle not found” what can I do , I downloaded ver 9.4 and I have’t any version but it. MOHAMED 2011/10/31

Reply： Hello, your dongle is for ucansign software（for Banner Machine）, it is not for Ucancam V9 Engraving software.I will send you the ucansign software to your Email. ( 2011/10/31 )

Message： need to find windows xp driver for chinses automatic banner printer. wtplugmain.dll possibly? chris 2011/10/28

Reply： Hello, pls check the Virus or malicious software, and if u use AVG or Kaspersky anti-virus software, pls set the ucancam as confident files. ( 2011/10/28 )

Message： Hello Can I work whit the V8 version in a PC whit Vista? Im having problems whit nthe USB dog key, I cant find the correct driver for it.SN: M-9120764 Best Regards Jorge Fontinha Jorge 2011/10/28

Reply： hello, Ucancam V8 can’t work in Vista, pls run in win2000 or winXP, if you want to run ucancam in Vista, you need upgrade to ucancam V9. ( 2011/10/28 )

Message： Hi sir, we bought an engraving machine and every time that we place the dongle its saying that the licence is expired. pls kindly explain. Thanks raffy 2011/10/24

Reply： Hello, pls tell me your dongle serial number and your software version. ( 2011/10/24 )

Message： Hi, Im running version 8 with a redsail 1313 router, do you have ant example or demo files, I can run for a test thanks wayne wayne rees 2011/10/24

Reply： Hello, please refer to the manual, create a toolpath, then save the toolpath( select the standard G code format). ( 2011/10/24 )

Message： LNC-M520 i machine post processor.I need. please send me silver 2011/10/21

Reply： Hello, do you have a simple file that can support your machine well? pls send the file to my Email:tech@ucancam.com, I will configure the post processor for you. ( 2011/10/21 )

Message： hi. how are you? leyla 2011/10/21

Reply： hello, we are Ucancam team, can I help you? ( 2011/10/21 )

Message： M-7-0560 is on my dongle, what version of ucancam will i need to operate tom 2011/10/10

Reply： hello, your ucancam is version 8, I will send the install files to your Email, pls download. ( 2011/10/10 )

Message： Hello, did you offer a German version of ucancam V9 too? Kind regards Peter Peter 2011/10/08

Reply： Hello Peter, we don’t have the German version of ucancam V9 now, so I can’t offer for you. ( 2011/10/08 )

Message： my serial dongle is WM-8010088 when ucancam V8 load this windows appear : (la creation d’un document vide a echou) it is possible ucancam v8 work at win7 ? Please I want resolve this problem thanks med 2011/09/21

Reply： hello, Ucancam V8 can’t work at win7, pls run in win2000 or winXP, if you want to run ucancam in win7, you need upgrade to ucancam V9. ( 2011/09/21 )

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