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Message： Hello, i have a dongle SN: M12-1-0195 man who give me that says it from ucancam wave board edition – i try to istall PRO version and run it – it wont’t work. Can you help me? Is this works with wave board option? Andrew 2012/04/05

Reply： Hello，your dongle is for Ucancam Engraving Software V9 (standard version), it doesn’t include the wave board, so if you want to do wave board. you need to use Ucancam Pro Software V9 (professional version). ( 2012/04/05 )

Message： Hi I have ucancam v9 and I can′t edith the path, the button “set start pt” looks like turn off, can you help me to edit the path my dong key is SN: M1009046 and my CNC is a SERON-1326, please help me. Hector Rodriguez 2012/04/01

Reply： Hello the “set start pt” function can be used in the Profile machining, and the node is not the start point. ( 2012/04/01 )

Message： new version ucancam V9.6, not import file eps format ( export coreldraw eps ).pls. help fatih 2012/03/29

Reply： Hello, We will check and correct it, tks. ( 2012/03/29 )

Message： PLEASE ILOST MY APPLICATION UCANCAM 8 CD WOULD YOU MIND A HELP WHERE CAN I DAWNLOADI IT MY I HAVE MY GONGLE USB PLEASE WITH MY RESPECTS MR BEN OMR 2012/03/29

Reply： Hello, pls tell me your dongle serial number, I will send you by email. ( 2012/03/29 )

Message： Hi, i have a Ucancam V9, trying to do NC files for a plasma cutting machine. Our CNC (START by Microstep) doesn’t accept negative values of R, and i don′t know how to modify the post processor in order to calcule the Radius of circles and arcs always in the positive side. Would you help me? thanks in advance! Hernan 2012/03/26

Reply： Hello, Can you tell me which manufacturer the machine you are using？you can selcet artisman2 when you save the toolpath, that values is not R, pls try. but we have ucannest software that is professional for plasma cutting machine. ( 2012/03/26 )

Message： I’m using Ucancam v8.0 program. I want to make 3D drawings, (eg http://www.ucancam.com / list.asp patterns such as the signs) I want to make it part of the CNC router. Would you help me. Thank you. Uludaz46 2012/03/23

Reply： Hello, you can use the Embossing Machining function in ucancam to do the signs. ( 2012/03/23 )

Message： i have a cnc waterjet. i need a post，example: G0 Z10 G0 X100 Y100 G1 Z0 G1 X15 Y150 G0 Z10.. i need G0 Z10 G0 X100 Y100 G1 Z0 M20 M21 G1 X15 Y150 M22 M23 G0 Z10 Gökhan 2012/03/22

Reply： Hello, do you have the ucancam software now? if you have, pls tell me your dongle SN, you need the post as G0 Z10 G0 X100 Y100 G1 Z0 M20 M21 G1 X15 Y150 M22 M23 G0 Z10? ( 2012/03/22 )

Message： My DSP doesn’t want to start.It needs a password for hardware:0463.Can you help me? Svetlana Kim 2012/03/19

Reply： Hello, This should be your hardware registration information, please contact the engraving machine manufacturers! ( 2012/03/19 )

Message： Is it possible to have an upgrade from ver9 to ver9 pro at a reduced price? Thank You jim 2012/03/19

Reply： Hello, Our sales will contact you by email, please check your mailbox. ( 2012/03/19 )

Message： I need to know if they have these software for mac (os lion) Pablo 2012/03/16

Reply： Hello, at present, the ucancam series software is only used for windows system, they can’t be usd for mac system. ( 2012/03/16 )

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