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  1. Message： I want to cut 3D files but ucancam is not showing the right file format for 3D drawings Brian 2025/06/17
    1. Reply： ucancam will release V13.2 soon which include z slice function . ( 2025/06/18 )
  2. Message： ucancam v12 error to load big file toni 2025/06/14
    1. Reply： pls send ucc file to tech@ucancam.com so that we can check it. ( 2025/06/16 )
  3. Message： CAN I BUY UCAN CAM DONGGLE FOR v11 robert 2025/06/12
  4. Message： need ucancam softwear praveen kumar 2025/06/11
  5. Message： I have bought a CNC secondhand from someone. They gave me the dongle/license key, dur after install the software, when open the program, it says dongle not found Martin Douglas 2025/05/31
    1. Reply： your dongle is not matched with software version. ( 2025/06/03 )
  6. Message： I have dongle SN:SF18-046 – Is it ok for V13 pro? Torben Poulsen 2025/05/25
    1. Reply： you can donwload V13 pro and try. ( 2025/05/26 )
  7. Message： Hi, Just receive my dongle (SN: 25-0304)Ucancam Standard. Can check what the Ver of this dongle? what Ucancam software Ver can i download for this dongle? Now i using this dongle (SN: 25-0304) Ucancam Ver 11 on Window XP and Window 10. It says dongle not found! How to solve this problem. Thank Vincent 2025/05/18
    1. Reply： your dongle is for ucancam V13. you can download it from our web ( 2025/05/19 )
  8. Message： Please Email me a copy of the user manual in English I have Version 11 Nigel Lloyd 2025/05/06
  9. Message： What is the address location of My Libray Users Designs Nigel Lloyd 2025/05/06
    1. Reply： pls chech menu ( 2025/05/08 )
  10. Message： After install Ucancam V12 , found computer can not see the draft line. For example draw one single straight line, after select line command, click the first point, line is not able to see when you move the mouse, then click the second point, the line then only appear in monitor. What problem can cause this? CL CHAN 2025/04/07
    1. Reply： HI it is related the video card, you can try V13. if the problem still exsit. pls replace your vidoe card. ( 2025/04/08 )

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

Contact us

Add：Room1016, No.33 Suzhou Street, Haidian District, Beijing, China
Tel：010-82684926
QQ：747 843 889
Email：sales@ucancam.com

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