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  1. Message： Dear Sir,Can you please tell me to what email should i send some questions. I would ask the question here,but i need to show two picture for better understanding. Is the email tech@ucancam.com? Sergey 2013/04/11
  2. Message： I was provided your Ucancam V9 software with the CNC Routing Machine I purchased. Can you tell me if the dongle that was provided is a Fat32, and if so can I plug that into the Hand held controller. Also does the dongle have a project that is saved on it? Thank You, Theresa Lilly Theresa Lilly 2013/04/11
    1. Reply： Hello, the dongle is for running and protecting the software, can’t be used to store files as U disk now. ( 2013/04/11 )
  3. Message： Does your Ucancam work on Mac? What windows versions doe sit run on? James 2013/04/11
    1. Reply： Hello, ucancam can’t work on Mac. it can run on windows 2000, XP, Vista and Win7. ( 2013/04/11 )
  4. Message： Hi. Can you please test the Curve Project to Surface as I am finding that circles do not project accurately – they don’t keep the right shape on the surface and is best seen in the 2d view from above. Can you also find a way to convert a 3d curve back to 2d please? Also, when in the Text editing mode there is a spelling mistake in the preview area i.e. Uancam instead of Ucancam. Thanks. Martin. Martin 2013/04/10
    1. Reply： Hello, thanks for your findings, we will test and correct thats, then release new version, you can upgrade it from downloads. ( 2013/04/10 )
  5. Message： Is it possible to extend the pro version. Or buy a better version of nesting. What is the cost? My number sn WM 13-1-0148 Regards Andrew. anjawwor 2013/04/10
    1. Reply： Hello, We will contact you by Email, pls check your mailbox. ( 2013/04/10 )
  6. Message： Hi. I’ve been using Artcut 2005 for 4 months. Today as i went to load it up it says please insert the install CD-R then press ok. I have tried the two disks but it still comes up. I’ve re-installed it, shut the computer down and even tried installing it on another computer. I have tryed by disconect antivirus, but nothing. goran 2013/04/07
    1. Reply： Hello, The Artcut software is not our product, pls contact with tech@wt.com.cn(www.artcut.cn) ( 2013/04/07 )
  7. Message： Hi, in sep 2012 you announce future parametric design – seems 6 months past, then it will be released? Andrew 2013/04/07
    1. Reply： Hello! Thanks for your interesting in ucancam, we will release new version a month later. ( 2013/04/07 )
  8. Message： Ucancam delivers an approximate time to be used in the work to be done? Ariel 2013/04/07
    1. Reply： Hello，The working time depends on the machine, ucancam can’t deliver. ( 2013/04/07 )
  9. Message： Hello.I have purchased Ucancam V9.7, but when I try to install, appears a message saying that dongleinstall.exe isnt an Win32 valid directory. I tried to find this file in drv file, but it seems to be empty (0 kbytes). Can you help me please? Jean Paul 2013/03/29
  10. Message： I bought a Ucancam V9 software for engraving and would like to know if there is a version of the program in Portuguese Eleandro 2013/03/21
    1. Reply： Hello, we don’t have the program in Portuguese now. ( 2013/03/21 )

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

Contact us

Add：Room1016, No.33 Suzhou Street, Haidian District, Beijing, China
Tel：010-82684988 82684926
QQ：747 843 889
Email：sales@ucancam.com

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