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  1. Message: Hi My Dear Mr. or Miss. I have downloaded Ucancam v.9.7 and v. 9.8.04 from your web site but its not work and needs their dongles. so if its possible please send the dongle of one of mentioned softwares to my email address or tell me how i can buy the proper dongles.best regardsS. Ghasemi saeid 2013/08/29
    1. Reply: Hello, run ucancam, need the dongle, we will contact you by Email, pls check your Email. ( 2013/08/29 )
  2. Message: Hello. Using UCanCam V9 with plasma cutting machine. On your website I have seen UCanNest sofware. Can I use it with my dongle? If not – were can I buy it? Also my chines partners send me wit another plasma cutting machine ArtCut software, but for me UcanCam is more better how can I change it? Thanks Oleg 2013/08/27
    1. Reply: Hello, we will contact you by Email, pls check your Email. ( 2013/08/27 )
  3. Message: Hello, I need a download link for the V8, my dongle serial is M-7-0929, Best regards. omar 2013/08/26
  4. Message: how can I save on plt format? I have ucamcam v9.7 with a new giliotine. pls help me. its relly important to me! ilan 2013/08/15
    1. Reply: hello,drawing graphics,create toolpath,then cilck toolpath > toolpath output,select the HP_PLT3D format,save the file as plt. ( 2013/08/15 )
  5. Message: Hello, I need Ucancam V8. I have the keys. Distribution itself is very necessary. I had a virus ate the flash drive. Can you give a link to download Ucancam V8.Best regards,Jalyn. jalyn11 2013/08/15
    1. Reply: Hello, pls tell me your dongle SN. ( 2013/08/15 )
  6. Message: Hello. I need your help as soon as u can. I got before 2 days a new plasma cnc with your program include the package. I cand understand how to send it to the plasma machine for cutting. I installed to software with the usb with s/n. I need to save the file at “plt” ? Can I just push a button for print to cnc? The computer must be connect to the plasma remote control? Thanx. ilan siener 2013/08/14
    1. Reply: Hello, you can save the file as “plt” , pls tell me which version are you using, ucancam or ucannest, you can tell me your dongle SN. I will tell you how to set. ( 2013/08/14 )
  7. Message: Hello! We bought your machine. Included with it was a program UcancamV9. We need her on the Russian language. We are waiting for the answer to art@mebelnsk.com Armebel 2013/08/02
    1. Reply: Hello, I’m sorry, Ucancam don’t have Russian language now. ( 2013/08/02 )
  8. Message: I have ucancam and ucannest both software when ucancam starts then ucannest dose not and vise a versa it shows an error failed to create empty document Gaurang 2013/08/02
    1. Reply: Hello, you can’t run the two program at the same time in one computer. ( 2013/08/02 )
  9. Message: Hello i have waveboard version of UcanCam v9 dongle i install 9.8 beta 2 version and install it on clean new operating system (W7). I start program but cant see any Pararmetric menus. Waveboard menu appears normally. Hmmm? Andrew 2013/08/01
    1. Reply: Hello, the waveboard version of Ucancam dongle purchased previously, no parametric functions. ( 2013/08/01 )
  10. Message: Hi, I have V9.4-110901 with Dongle and SN. Can Install de V9 pro to import 3D files??? luis 2013/07/31
    1. Reply: Hello, pls tell me your dongle SN, if your ucancam is pro version, that can import 3D files. ( 2013/07/31 )