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  1. Message: When modeling any shape in 3D on any 3D modeling program, I can export it to UCAN cam Pro for machining? Ivan Alvarez 2013/10/16
    1. Reply: Hello, Ucancam Pro can import the Iges, Stl and Obj format files. ( 2013/10/16 )
  2. Message: hello,when i try to install dogkey this error shown to me : “c:\windows\system32\ole2.dll is either not designed to run on windows or it contains an error.” I used windows 7 for 64 bit and 32 bit but in both the above error shown to me. what i have to do? can you send the dogkey driver for me? my dogkey serial is: WM-9060407 mohammad 2013/10/14
    1. Reply: Hello, you ucancam is v8, can’t run in windows 7, pls run in windows 2000 or windows XP. ( 2013/10/14 )
  3. Message: how can i Know the real time of cutting process before start it Mosaad 2013/10/08
    1. Reply: Hello,Toolpath Stat. can show you the toolpath cutting time. pls select the toolpath, click Toolpath > Toolpath Stat. in the menu bar. ( 2013/10/08 )
  4. Message: Hello, how much is to uptade Ucancam V8 to Ucancam V9? And how is the process? Do we have to send our dogle to you? Kelly Menezes 2013/10/08
    1. Reply: Hello, we will contact you by Email. ( 2013/10/08 )
  5. Message: How do I bring my .SET files and ToolLib_en.db into v9.8.05? I have many tools and machine files that I have created. Please help! Haik 2013/10/08
    1. Reply: Hello, the file location has changedis,they are in C:\Usees\Administrator(User name)\Appdata\Roaming\UCanCam ( 2013/10/08 )
  6. Message: sorry i want to ask. how do I make a wave as we want, but in the menu there ucancam V9.7 his guide .. thanks before it .. tyo 2013/10/08
    1. Reply: Hello, What kind of effect do you want, pls sent a photo to my Email:tech@ucancam.com ( 2013/10/08 )
  7. Message: Hello, i have a dongle of ucancam V8 broken or doesnt work, Please contact me. Best regards Fernando 2013/09/22
    1. Reply: Hello, we will contact you by Email. ( 2013/09/22 )
  8. Message: Hello! I apologize for my English! Bought your software version 9. The problem is that the can not maintain the control program. This function is not active.SN: WM13-1-0156 Dmitry 2013/09/18
    1. Reply: Hello, I can’t understand you, can you describe that clearly? ( 2013/09/18 )
  9. Message: Hi I am using UcancamV9 for Engraving Software but it doesn’t have wave board in it. May I know why? Robert 2013/09/06
    1. Reply: Hello, maybe your ucancam is standard version, pls tell me your dongle SN, so as to confirm it. ( 2013/09/06 )
  10. Message: Good afternoon. Acquired CNC milling machine. The program UCANCAM version 9.6 Standard Edition. I want to buy the crypto key for the professional version UCANCAM STAS 2013/09/02
    1. Reply: Hello, we will contact you by Email, pls check your Email. ( 2013/09/02 )