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  1. Message： I have a dongle with serial number M11-3-0044(Ucancam standard v9.7). Can you tell me if I can upgrade to v10 ? Thank you　 Heydari 2014/08/21
    1. Reply： yes,you can ( 2014/08/21 )
  2. Message： I have a dongle with serial number M13-?-0073 (the middle number has been scratched off). Can you tell me if I can upgrade to v10 and what version (standard or pro)? Thank you Roundhouse 2014/08/18
    1. Reply： yes ,you can download the ucancam V10 standard version . ( 2014/08/18 )
  3. Message： My ucancam use to color the toolpath in blue automatically but recently stopped doing that. Now it shows the cutting path in black (same color as my drawing)so its difficult to tell the two apart. Is there a setting to make it color the toolpath back to blue? Thank you Roundhouse 2014/08/18
    1. Reply： you can try to download the newest version 10 . ( 2014/08/18 )
  4. Message： Hi there I have just bought a new cnc dx1836 I have also bought ucancam v9 with it as I was told how good it was I can a cnc Virgin never used one before now if at all possible I would be grateful if someone would show me the basics on how this program works Regards Stephen Stephen 2014/08/15
  5. Message： My Usb dongle do not install on my laptop with windows 7 32bit. How can I get the driver EMV Smartcard driver for the dongle? Joel 2014/08/07
    1. Reply： uninstall ucancam, and reinstall again, the last step is for dongle driving. ( 2014/08/07 )
  6. Message： Hiya, Can I download Version10 standard? will it work with my dongle? SN: WM11-3-0006 Regards Simon 2014/08/07
    1. Reply： yes, you can download and run it. ( 2014/08/07 )
  7. Message： Sir i had purchased ucancam pro dongle last year but from last week the dongle stopped working. can you please help.. Dongle no. is SF13-4-007VE+ please reply Raman 2014/07/28
    1. Reply： pls check wheter you have installed dongle driver. ( 2014/07/28 )
  8. Message： is there option to craeate batch run to ucan cam, i mean to run the software without the GUI only by input the details, and the software will creat the gcode? yaakov 2014/03/31
    1. Reply： no. but we are developing python interface, in future you can use python to create the drawing. ( 2014/03/31 )
  9. Message： we talked today about 2 points about the optimize of block drill head,but i didnt see that option in yours user manual second:i saw the parametric option but i didnt see how to keep the 2 rechtangle offset(the distance between them)keep the same size while strech the outside rechtangle yaakov 2014/03/27
    1. Reply： 1.I am not clear what you refer about ” block drill”. 2.you need make dimension constraint between two side. ( 2014/03/27 )
  10. Message： when we create nesting program if we have many picess and not Enough place on 1 panell what we get? can we chhose that he will give us how many boards we need? yaakov 2014/03/26
    1. Reply： when not enough place,you can nest parts in anather sheet again. ( 2014/03/26 )

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

Contact us

Add：Room1016, No.33 Suzhou Street, Haidian District, Beijing, China
Tel：010-82684926
QQ：747 843 889
Email：sales@ucancam.com

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