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Message： hi, i have a problem using may plasma machine. may software version i used is wentai V8 series software (ucancamV8). when i click the software it shows (not find the dongle). im using windows XP for may machine. dongle (**:M-9020094) hoping for your quick respond. Thanks! adolfo 2014/10/08

Reply： maybe your dongle is fault. ( 2014/10/08 )

Message： Hiya, Can you please create tutorial videos for editing toolpaths!! In V9 it is so very difficult to edit toolpaths 🙁 (or so it seems!) The toolpaths created are not always the most efficient; For example imagine a group of 7 parallel lines….. The best way would be to machine a line and drop to the next then machine back then drop to the next and machine that etc etc But, the toolpath created by Ucancam does not do this!?! Simon 2014/10/08

Reply： Hi, you can send the ucc file you need to edit so that i am clear what you say. ( 2014/10/08 )

Message： Hello, I have just started using the UCanNest software.I was wondering how you change the grid size for the UCanNest V9 work area. My plasma table is 4ft by 4ft but my grid/work area in the software shows 16 inches by 16 inches. Can I change the size of this or does the size of the grid not matter for creating toolpaths. Thanks in advance. Tyler 2014/10/02

Reply： you can change the work area in “design central”. and the size work area does not matter with toolpath . ( 2014/10/02 )

Message： Hi! I am currently a teacher of a technical school that has recently bought a CNC machine which is fitted with your software. Software only comes in English so we wonder if you can send us a Unancam pdf manual in Spanish just for educational purposes. Thanks in advance for your kind answer. Daniel 2014/09/22

Reply： Hi! I am sorry there is no Unancam pdf manual for Spanish now. ( 2014/09/22 )

Message： i have cuter machine from chines and cd ucancamv8 and dingle but i don’t now how i can run it on the xp windows( driver and program) i need your helpe mohamad yousef 2014/09/15

Reply： There are many tutorial videos on web http://www.ucancam.com, you can check. ( 2014/09/15 )

Message： HI! IHAVE THE UCANCAM PRO 9.8.1 AND IWANT TO DOWNLOAD NEW V9.8.2 IHAVE DONGLE KEY THANKS AND HOW MUCH ITS COST FOR UPDATE V9 TO V10 pantelis 2014/09/11

Reply： it is free now ,you can download it on our web. ( 2014/09/11 )

Message： Hello Sir. I have problems with G codes. I use Ucancam 8 with dongle, I got this with the chineese CNC Router Machine. I cannot make G codes, I mean dont know how to make G code for the drawing which made. Please help me . Thanks. Mehmet 2014/08/31

Reply： you create the toolpath firstly, then export the toolpath to file(gcode file) ( 2014/08/31 )

Message： Hello! I have a dongle with full scratched serial number (Ucancam v8). Can i upgrade to v10 ? i have trouble with inslatting dongle driver for Windows 8 x64. When i can get new driver for it? Alex 2014/08/31

Reply： ucancam V8 can not work on win7,Win8. ( 2014/08/31 )

Message： hello sir i had recently purchased my u cancam v9 software but there is no option of waveboard in menu bar plz help key is sn m11-3-0447 thanks in advance gurmeet singh 2014/08/22

Reply： Hi, your key is for ucancam standard version. there is not option of waveboard. ( 2014/08/22 )

Message： I have a dongle with serial number M11-3-0044(Ucancam standard v9.7). Can you tell me if I can upgrade to v10 ? Thank you　 Heydari 2014/08/21

Reply： yes,you can ( 2014/08/21 )

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