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Message： I can’t get my dxf files to open or show up in my ucancam program. Jpegs show up but I can’t get the dxf files to show up so I can edit them chris 2015/08/05

Reply： Hi chins pls send me your dxf so that i can check it. my email:tech@ucancam.com thank you! ( 2015/08/05 )

Message： Hello, I want to address some issues regarding ucancam ver 10.3 1.when I tried to open ucancam (my dongle already attached to usb), it couldnt be opened because there is a pop up box which said “failed to create empty” document, what I did is I must open and close ucancam several times until I can enter it, this thing never happened before in previous version of ucancam 2. I had an object that I had cut before,I did profile machining, I set the cutting position outside and no problem / error and this time I mirror the same object, this object has a lot of holes but when I did profile machining there are some holes that set to cut inside not outside, ex: from 100 holes, 5 holes cut inside Please fix this issues Anton 2015/08/05

Reply： Hi Anton pls send me your ucc file so that i can check it. my email:tech@ucancam.com Thank you! ( 2015/08/05 )

Message： Hello, I want to address some issues regarding ucancam ver 10.3 1.when I tried to open ucancam (my dongle already attached to usb), it couldnt be opened because there is a pop up box which said “failed to create empty” document, what I did is I must open and close ucancam several times until I can enter it, this thing never happened before in previous version of ucancam 2. I had an object that I had cut before,I did profile machining, I set the cutting position outside and no problem / error and this time I mirror the same object, this object has a lot of holes but when I did profile machining there are some holes that set to cut inside not outside, ex: from 100 holes, 5 holes cut inside Please fix this issues Anton 2015/08/03

Reply： pls send your ucc file to tech@ucancam.com so that we can check it. ( 2015/08/03 )

Message： I have Ucannest v9 software but it doesn’t seem to be working on my windows. Will the v10 product work if downloading from your site? Also, I do not have a dongle. Do I need it and where can I get one? Thank you tam 2015/07/31

Reply： yes， V9 dongle can also work on Ucannest V10. ( 2015/07/31 )

Message： Hello, i have installed ucancam v10, but i can’t open old ucancam 8 files. why? what i have to do? regards andrea 2015/07/30

Reply： you can save as dxf in V8, and import dxf in V10 ( 2015/07/30 )

Message： What is the difference between Ucancam Standard V10 And Ucancam Pro V10 Murad cnc 2015/06/10

Reply： Ucancam Pro = Ucancam Standard Version + Waveboard + Surface( CAD & CAM ) + Interactive Nesting. 　 ( 2015/06/10 )

Message： Can I use v9 dongle with v10 ?? Seif 2015/06/08

Reply： Yes, No problem. ( 2015/06/08 )

Message： I have the dongle for V8 SN:M-8080071, but I have lost the software CD,can you please send me the link to download the V8 software version. Andrew 2015/06/04

Reply： Sorry! Ucancam V8 is too old from now. it is not in service. ( 2015/06/04 )

Message： hi my ucancam V is 8.22 and my windows is Win7 when I try to install the dogleinstall.exe, in the fold DRV it’s not working and show this error : C:/Windows/system32/OLE2.DLL is either not designed to run on Widows or it contains an error. komeil 2015/06/04

Reply： Hi, Ucancam V8 can not work on Win7/8. because it is borned before win7. but ucancam V10 can work on it. ( 2015/06/04 )

Message： Hi,I have Ucancam v9. in Chinese , it could change the language to English, without buy anything I wanna to use V9.Thank you Saif 2015/06/02

Reply： you can download v10 from http://www.ucancam.com/download,asp ( 2015/06/02 )

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