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  1. Message： I have 3 dongles that were working completely fine with v 8 and v 9 but when I downloaded ten only one worked the other two are not working abbas 2015/09/28
    1. Reply： v8 dongle can not work on v10 software . but v9 dongle can. ( 2015/09/28 )
  2. Message： Hi, I am looking for a art program and cutting driver for my OMNISIGN PLUS pro 1360 I can’t seem to get my ArtCut programs to work my my plotter/cutter Thank you ChrisFoley 2015/09/24
    1. Reply： ucansign is for cutting plotter. ( 2015/09/24 )
  3. Message： Hi, I am looking for a art program and cutting driver for my OMNISIGN PLUS pro 1360 I can’t seem to get my ArtCut programs to work my my plotter/cutter Thank you ChrisFoley 2015/09/24
    1. Reply： ucansign is for cutting plotter. ( 2015/09/24 )
  4. Message： when i install version 10.2 it works with my dongle, and when i install 10.3 it says dongle not found. whats the problem? JoHn 2015/09/16
    1. Reply： maybe you don’t install the dongle driver. ( 2015/09/16 )
  5. Message： hi I have installed ucancam V 10 I have inserted dongle of v9 now when i start ucancam it says failed to create empty document what should i do thanks in advance gaurang 2015/09/11
    1. Reply： your dongle is for standard version, you want to run ucancam Pro. ( 2015/09/11 )
  6. Message： im getting “dongle not found” and also “unable to launch c:\programfiles\emvsmartcardreader\smartcard.exe what should i do? John 2015/09/11
    1. Reply： uninstall Ucancam, and install it again(take care the last step) ( 2015/09/11 )
  7. Message： Hi, I would like to purchase the pro version, I am going to Shanghai exhibition next week Sept 16 to 19, 2015 would your company participate in this exhibition? Ronny Laborada 2015/09/08
    1. Reply： we don’t take part in this exhibition, you can purchase the pro version, we can deliver to your hotel. ( 2015/09/08 )
  8. Message： Я have winows xp, ucancam v8 and a dongle for this ucancam. All time the program has worked. But yesterday when I click ucancam icon, the window message was appeared^ Failed tp creat an empty docuent”. Reinstalling the programe didn’t help. What will I do to run the ucancam? Ekate 2015/09/07
    1. Reply： pls unistall, and reinstall ucancam again. ( 2015/09/07 )
  9. Message： Hi, I currently have Ucancam V10 and I want to upgrade it to Waveboard version, is this possible? and does the waveboard version already have pre-made designs or template that we can use (ready to use or cut) or we have to do the designs by ourselves? Ronny Laborada 2015/09/07
    1. Reply： if you upgrade the standard version to waveboard version, you need send back your old dongle. waveboard version have pre-made designs . ( 2015/09/07 )
  10. Message： hello, when i open profile machining, i only see: end mill tool conical mill tool bull tool. if i need to choose ballnose tool i have to select it from tool library. why? regards andrea 2015/09/07
    1. Reply： the ballnose tool cannot used for profile machining . ( 2015/09/07 )

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

Contact us

Add：Room1016, No.33 Suzhou Street, Haidian District, Beijing, China
Tel：010-82684926
QQ：747 843 889
Email：sales@ucancam.com

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