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Message： If I buy a new copy of Ucancam; Will it allow me to operate my old VERSION OF uCANCAM SOFTWARE? i.e. Version 8 or 9 or 10? I ask because the new version 12 of your software does not work with older computers running 32-bit versions of windows such as XP and Windows 7…. Simon 2023/12/28

Reply： The noew dongle can not operate the old version. . ( 2024/01/02 )

Message： Hi! Suddenly the tool library is empty, “parametr jest niepoprawny” error pops up. I tried to reinstall – its all the same… wht’s wrong? jacek 2023/12/19

Reply： 1. you click menu “Help” “open appdata folder” , and to delete all the file an d folder then uninstall ucacnam. 2.reinstall ucancam ( 2023/12/20 )

Message： Hi, Can I reduce feeds & speeds into corners? Example: tool going with feed 7500 mm/min and at the end of line I have 90deg corner, can i reduce feed when tool will be machining this 90deg corner and inrease feed right behind corner? wojciech 2023/12/16

Reply： Hi, we add the corner feedrate down option in exporting tollpath in next version . just now you can edit the toolpath in menu “toolpath node” ( 2023/12/18 )

Message： Is there a Polish version of v12 Pro available? Grzegorz 2023/12/15

Reply： sorry! there is not polish version of V12 ucacnam Pro till now . ( 2023/12/18 )

Message： How to import 3D model to version V12? By using File–> Import i can not pick any 3D solid? When i watching your tutorials there option should be e.g .STL avabilty to pick but not it is not there? wojciech 2023/12/12

Reply： you need ucancam Pro version to import stl file ( 2023/12/12 )

Message： Hi, after instalation of UcanCam V12 Pro i cannot open program. When I tring to open UcanCam I have warning with note: Failed to create to empy document. Not sure what is wrong could you help ? Whole instalation process goes well I also update Visual C++. What could be the problem here? wojciech 2023/12/11

Reply： your dongle is not matched with ucancam Version. ( 2023/12/12 )

Message： UCannest V12.1-01/08/23 Menus between Parametric(P) and Help(H) are not in English. How can i translate these two menus to English ? Veli-Pekka 2023/10/22

Reply： thanks for your report. we will fix it, and tell you with email. ( 2023/10/24 )
Reply： we have fix the problem of ucannest, now you can download the newest version from web. ( 2023/10/26 )

Message： hello i need ucancam v11 standard pls send uram 2023/10/18

Reply： You can also download Ucancam V12 on this website. ( 2023/10/18 )

Message： The execution speed of UCANCAM V12.01 is normal, but the loading and execution speed of V12.1 is very slow. What could be the reason? yt kim 2023/10/14

Reply： which command do you think the different speed? ( 2023/10/18 )

Message： I’ve an Elephant cnc router 2030, with a DSP A18, with rotation axe accesory, andV10 software, I would like to khow if its possibly to update to a new version, what kind of format files its does support?, and how do I set the size of the material that wants to cut, MDF board, melamine, wood board ,? Have you got an spanish software version? thanks for all Daniel Burguez 2023/09/21

Reply： Hi, the newest version of ucancam is V12.1, but your V10 dongle can not support to run V12. about how to use ucancam. there is a lot of demo videos on our web pls check http://www.ucancam.com/en/teaching ( 2023/09/22 )

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