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Message： I have aproblem with dongle install. In windows 10 every time i have message error 1612. PawelR 2016/06/28

Reply： Hi this message “error 1612” is not from ucancam. pls check again, you can also send info to tech@ucancam.com ( 2016/06/28 )

Message： Running V9.3 on Windows 7 Can you please explain why we keep getting ‘input error’ entering co-ordinate sizes for a simple fillet rectangle as follows: Point of Origin 0,0 Next corner 300,300 Radius 4 This works fine in Windows XP Jane 2016/06/27

Reply： ucancam had upgraded to V10.5 , you can download it , try again ( 2016/06/27 )

Message： I have just installed version 10.5 of UcanNest. When I try to open a *.ucc file that I have made in a previous version, I get the error message “Attempted to access an unnamed file past its end”. The progress bar at the bottom of the window moves very fast to 75% and stays there with no change after 1 hour. Tony Quinn 2016/06/27

Reply： pls send your ucc file to tech@ucancam.com so that we can check it. ( 2016/06/27 )

Message： Ucacam v9.3 has stopped working on our XP. Can I download this online for use on Windows 8? Jane 2016/06/27

Reply： yes, you can download ucancam V10.5 ( 2016/06/27 )

Message： My husband’s company recently purchased a new CNC machine with the ucancam V10.3 software. Is there a manual available for it? The only thing we could find online was for V9. If no manual specifically for V10, will the V9 manual be sufficient? Also, is there a book that is well recommended for a CNC novice (not beginner) user? Finally, they are planning on purchasing a new computer to put this software on. What are the minimum requirements, and the best recommendation requirements for said computer? Thank you for your help. Melissa 2016/06/17

Reply： ucancan had released V10.5 , you can download it. when run uncancam , press “F1” key will pop up the manual book. ( 2016/06/17 )

Message： Hello Ucancam, I’m having a problem with the current version (10.5-160527) Crashing. Everytime I TRIM a circle that intersects any other object Ucancam crashes. Can you please help? Haik 2016/06/17

Reply： pls send us your ucc file to tech@ucancam.com so that we can check it. ( 2016/06/17 )

Message： Hallo, I’ve got a Uncancam V8 version. Is there any up to date available in french or polish?? Or a manual in french or polish? Thanks in advance! Krystian 2016/06/17

Reply： Hi, till now there is not a french version for ucancam .for polish version, pls contact with Digima company. ( 2016/06/17 )

Message： Hi. I have a problem with Uncancam V9…Allmost everytime i open the program it say “The dongle not found!”. I install the program and nothing is change. I remove/install the driver and it work. But after open/close the program the error is back… I have Win 8.1 Pro, 64 bit. Please help to fix this problem. Thank you! Mihai.S. 2016/06/15

Reply： pls check whether the file emvscard.sys/scfilter.sys is deleted or disabled by any software. ( 2016/06/15 )

Message： I am having issues with lead in and lead outs on parts to cut with outside and inside cuts. I have watched the tutorials on youtube but haven’t been able to figure it out. Also, in a simple rectangle, my torch keeps jumping from top to bottom and side to side even though I have chosen a different path sequence. And ideas where I can find support in the US? Charlie 2016/06/10

Reply： Hi which version do you work on? and pls send me ucc file so that i can check it. ( 2016/06/10 )

Message： hello sir/madam please ANS my qusetion ucannest is sport in 64byt? hitesh 2016/06/08

Reply： ucannest can support 64bit windows . ( 2016/06/08 )

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