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  1. Message： i have dongle SN:M-9070477, i lost the software CD, can you please send me the link to download the appropriate software version. my work is stopped because of it.thanks pda 2017/02/21
    1. Reply： Hi, ucancam V8 is too old. it is out of service. ( 2017/02/21 )
  2. Message： I bought one Ucancam Pro V 10.SN: 14-4-0038.through my machine manufacturer now that start using it I cannot find the Interactive Nesting. Please help. Thks & Rgds. D.I.Y. Furniture 2017/02/20
    1. Reply： Interactive Nesting is located in menu “TRansform”, pls check. ( 2017/02/20 )
  3. Message： Why does the screen go black everytime i try to run a simulation on UCANCAM and I cant see how its simulated. Mark 2017/02/14
    1. Reply： your video card is too old. to replace a new video card, all will be ok. ( 2017/02/14 )
  4. Message： is there any way to erase by us “same as before” “point a” “point b” “point c” “point d” “point e” because we need only “custom” other solution is “custom” can be default value or we select “custom” every time every “toolpath output” process if it remains “custom” after last selection it is very good regards engin 2017/02/09
    1. Reply： OK, we we will consider your suggestion. ( 2017/02/09 )
  5. Message： Can you set up a plate maker tool with offset so it can be installed next to plasma torch. we are using UCanNest V10 Thank you RSG 2017/02/08
    1. Reply： sorry! i am not clear what you mean. you can send your detail suggestion to tech@ucancam.com. ( 2017/02/08 )
  6. Message： Hi. i have a dongle number SN:WM11-3-0170 i am using it with my cnc router machine, but now i have a cnc plasma machine. i wold like to have a post procesor for my plasma machine. where can i get it? Thankyou Felix 2017/02/08
    1. Reply： you software is ucancam that ouput 3 axis g code(x,y,z), it is for router. normally the plasma machine only need x,y. till now it is difficult the ucancam ouput just 2 axis gcode( x,y) ( 2017/02/08 )
  7. Message： Hi I have upgrade my windows xp to windows 7. I have ucancam V8.I know V8 dongle does not work on v9, v10 version. I know ucancam v8 is out of service. I know that ucancam v8 does not work in windows 7. What must I do now? Please don’t tell me i must buy v10 dongle. Please don’t tell me to use windows xp. Thank you Conrad Brink 2017/02/08
    1. Reply： sorry, what you say is right, but i just can say you need buy v10 dongle if you want to run ucancam on win 7. ( 2017/02/08 )
  8. Message： Hi if I have a drawing and I am using an End mill D8 H30 bit.and I get a new bit End mill D10 H30. what is the easiest way (quickest) to change it besides editing each cut. NICOLAS 2017/01/24
    1. Reply： you can create two bit, one is an End mill D8 H30 bit, the other is an End mill D10 H30. when generate the toolpath, select the different bit. ( 2017/01/24 )
  9. Message： In Help file there is description of postprocesor file, but there is not information and exemple how to use arc command to create cn file with arc increment valu related to end or absolut. Could you send or explain any exemple. Stanisław 2017/01/14
  10. Message： You have post processor for masterwood, We need it and we do not know how to create it. Thank you jose 2016/11/29
    1. Reply： ucancam has the post processor for masterwood. ( 2016/11/29 )

About us

Ucancam Team is based in Beijing of China, a professional developer of CAD/CAM software. Ucancam Corp. owns intellectual property right of all the Ucancam/Ucannest/Ucansign series software.

Contact us

Add：Room1016, No.33 Suzhou Street, Haidian District, Beijing, China
Tel：010-82684926
QQ：747 843 889
Email：sales@ucancam.com

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